Consulting Engagement News: Zurich, Renault, Eli Lilly, BP, Royal Mail, Entergy, Philips, the Bank of England, Metsäliitto, Social Security Administration, NASA, U.S. Department of the Interior, the State of Rhineland-Palatinate, and the Rio 2016 Games Committee
MANCHESTER-BY-THE-SEA, Mass.
MR - Zurich Financial Services Group has signed a ten+ year MSA with CSC for data center and IT infrastructure services worth up to $2.9 billion. 2016 Rio Olympic Games hires Giuliani Security & Safety for security advisory engagement. Renault hires Capgemini for full lifecycle support of procurement, quality, and sales applications. Entergy awards $219 million IT services follow-on contract to SAIC. BP signs multi-sourcing services contracts with T-Systems and Siemens. Metsäliitto, M-real, and Metsä-Botnia sign a three-year IT service agreement with Tieto. Royal Philips Electronics has signed a contract with T-Systems for global data center and SAP services. The Bank of England selects Logica to improve provisioning of HR services. U.S. Social Security Administration awards Abt Associates team $121 million contract to implement and evaluate benefit offsets. NASA signs $235 million extension, allowing SAIC to continue work on its Unified NASA IT Services project, bringing the total contract value to $1.3 billion. Royal Mail Group awards CSC agreement for IT cloud services. German federal state of Rhineland-Palatinate selects Accenture to standardize HR management. The U.S. Department of the Interior's National Business Center awarded CSC an agreement to provide SAP system support services.
Capgemini wins tender offer for full lifecycle support of Renault's procurement, quality and sales applications
Capgemini was the winner of a global tender offer, and will now assume responsibility for optimizing and managing 25 percent of the Renault Group's applications portfolio, over its entire application lifecycle. The project will involve more than 180 Capgemini professionals and will include technical and functional updates and improvements, technical support, and applications development in procurement, quality and sales.
Capgemini's expertise in the automobile sector combined with its Sogeti subsidiary's work with Renault to win the engagement. http://www.capgemini.com/news-and-events/news/capgemini-named-one-of-renaults-preferred-partner-in-applications-outsourcing/ " target="_blank" rel="noopener">Capgemini release
Giuliani Security & Safety wins security advisory engagement for the 2016 Rio Olympic Games
Gulianni Partners subsidiary Giuliani Security & Safety has reportedly won a long-term security advisory engagement for the 2016 Olympic Games in Rio de Janeiro. Brazilian officials, joined by Giuliani in sunny Rio, announced Thursday they would hire the former mayor as a long-term security advisor for the 2016 Olympic Games in the city.
"He's going to help us in day-to-day security and, especially, with an eye toward ... the Olympic Games," said Rio Governor Sergio Cabral in a New York Daily News interview, after eating lunch with Giuliani. New York Daily News coverage
Eli Lilly engages HP Enterprise Services in seven-year collaboration and messaging
HP Enterprise Services has signed a seven-year infrastructure services agreement with Eli Lilly and Company. The agreement provides a flexible and scalable foundation to support Lilly's technology needs and will improve its ability to collaborate with external partners. Under the agreement, HP will manage Lilly's employee workplace computing and messaging environment across its global operations.
Services include hosted messaging for more than 45,000 mailboxes across all company sites, as well as service desk and site support services for more than 60,000 employee desktops, notebooks and handheld devices in 84 countries, with service desk delivered in multiple languages. In support of Lilly's efforts to collaborate in a secure manner with a growing number of external partners, HP will provide external web hosting services, manage Lilly's Microsoft SharePoint environment, and provide identity and access management services that will protect the SharePoint and employee workplace environments and other portions of Lilly's technology environments.
HP will deliver these services through its Best Shore global delivery network from sites around the world. Press release
Entergy awards $219 million IT services follow-on contract to SAIC
Entergy Corporation has awarded SAIC a follow-on contract to continue providing IT services through 2015. The single award, indefinite-delivery/indefinite-quantity contract has a six year period of performance and a total value of more than $219 million. Work will be performed primarily in New Orleans, La., Little Rock, Ark., and Houston, Texas. Entergy is an integrated energy company engaged primarily in electric power production and retail distribution operations.
Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, and is the second-largest nuclear generator in the U.S. Entergy delivers electricity to 2.7 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Under the contract, SAIC will continue providing comprehensive IT support services to Entergy including application development and maintenance, as well as infrastructure support - PC user, help desk, data center operations, and telecommunications services. SAIC has supported Entergy since 1999. SAIC Entergy release
BP signs multi-sourcing services contracts with T-Systems and Siemens
BP has signed a contract for telecom services with Deutsche Telekom subsidiary, T-Systems. The five-year agreement will support BP's ongoing efficiency program by delivering significant cost savings. T-Systems says it will transform BP's global telecoms services network, setting the stage for next generation voice and data services. BP's business units will have the freedom to choose communications services that align with their specific needs and cost base via a flexible contract.
The agreement employs a new multi-sourcing model for communications services, and proposes to simplify BP's existing network, reducing the number of suppliers to remove complexity, lower operating costs, and ensure end-to-end service quality. In a parallel agreement, Siemens Enterprise Communications (SEN Group) will be providing global managed services that support BP's voice requirements, including managed telephone and audio visual services. T-Systems release
Royal Philips Electronics has signed a contract with T-Systems for global data center and SAP services
Royal Philips Electronics has signed a contract with T-Systems in Amsterdam for global data center and SAP infrastructure services. The service model for the contract involves 'cloud computing.' T-Systems will provide services for Philips via a separate secure 'private cloud' network. Philips says the outsourcing contract is part of its IT strategy to leverage utility market offerings, consolidate and modernize its IT systems to reduce costs. T-Systems will assume responsibility infrastructure at all of Philips' computer centers in 1 January. Among the centers are locations in the U.S., the Netherlands, Germany, Europe, South America, and Asia. Approximately 185 Philips staff will join T-Systems as part of the agreement.
The contract with Philips follows contracts with Shell and Heineken that T-Systems has won recently with global corporations based in the Netherlands. T-Systems and Philips already cooperate closely in the health-care sector. They have developed a system for remote monitoring of vital functions of chronically ill and elderly people. That system is currently in service in T-City Friedrichshafen. T-Systems release
U.S. Social Security Administration awards Abt Associates team $121 million contract to implement and evaluate benefit offsets
The U.S. Social Security Administration has awarded Abt Associates a contract to implement and evaluate the Benefit Offset National Demonstration (BOND). The demonstration, mandated by Congress in 1999, will determine whether retaining benefits at higher levels of earnings will increase employment and income for recipients of Social Security Disability Insurance (SSDI).
The $121 million contract is for a period of nine years. The project also involves designing a communications strategy, operating a call center, and providing training and technical assistance to local agencies.
After a pilot period to test important implementation procedures, the full demonstration is scheduled to be launched in April 2011 and will involve approximately 90,000 participants in ten large, randomly selected sites around the U.S. SSDI beneficiaries will be randomly assigned to treatment and control groups for the purpose of testing the incentives. The results will be followed over the course of the nine-year period.
The Abt Associates team for this project includes: Mathematica Policy Research; Cherokee Information Services; HTA Technology; LionBridge Technologies; Convergys; the Virginia Commonwealth University Rehabilitation Research and Training Center; Palladian Partners; the Center for Essential Management Services; MEF Associates; Institute for Public & International Affairs (University of Utah); Proia Associates; TransCen; and Rick deFriesse Consulting. Abt release
Metsäliitto, M-real and Metsä-Botnia sign a three-year IT service agreement with Tieto
Metsäliitto Group has concluded a new three-year IT service agreement with Tieto. The deal also involves M-real, Metsä-Botnia and Metsäliitto Osuuskunta (Metsäliitto Cooperative). Tieto expands its client base within industrial manufacturing with the deal. The contracts were signed on 3 December 2009 and take effect on 1 July 2010. Tieto release
NASA signs $235 million contract extension, allowing SAIC to continue work on its Unified NASA IT Services project, bringing the total agreement value to $1.3 billion
National Aeronautics and Space Administration (NASA) has agreed to have Science SAIC continue work on the Unified NASA Information Technology Services (UNITeS) contract. The initial extension award has an eight month base period of performance valued at nearly $120 million, and six one-month options valued at $116 million, bringing the total value of the extension to more than $235 million if all options are exercised. This contract extension raises the ceiling value of the contract to more than $1.3 billion and extends the contract through January 2011.
The initial contract was awarded to SAIC in January 2004. Under the extension, SAIC will continue to provide IT services to NASA's Marshall Space Flight Center (MSFC) in Huntsville, Ala., and support all NASA Centers, including NASA Headquarters and support for NASA's international sites and networks. SAIC will also provide services in support of NASA's wide area network, IT security, digital television, and Integrated Enterprise Management Program. SAIC NASA release
The U.S. Department of the Interior's National Business Center awarded CSC an agreement to provide SAP system support services
The U.S. Department of the Interior's National Business Center (NBC) awarded CSC an agreement to provide SAP system support services. CSC is one of two companies that won the competitively awarded agreement, which has a five-year period of performance. Services delivered under the BPA will support NBC's Financial Management line of business, which was established to provide financial management systems and accounting services in support of federal agencies. These services include SAP implementation, integration, operations and maintenance to help federal finance officers strengthen management systems, accountability and transparency.
The NBC is a federal shared services provider offering business management systems and services to government agencies, including finance, human resources, payroll, training, IT and administrative support. CSC release
Zurich Financial Services Group has signed a ten-and-a-half year master service agreement with CSC for data center and IT infrastructure managed services, worth up to $2.9 billion
Zurich Financial Services Group (Zurich) has signed a ten-and-a-half year master service agreement (MSA) with CSC for data center and IT infrastructure managed services. The MSA provides the framework for country-specific agreements to be entered into by the local companies. The MSA becomes effective upon the signing of the first country specific agreement. The contract covers global data center centralization and server virtualization and is designed to transform Zurich's existing data center environment into a fully modernized, flexible and highly virtualized operation.
The potential total contract value is estimated to be up to $2.9 billion assuming the successful negotiation of all anticipated country-specific agreements and provision of the full scope of services over the term. Services are expected to commence in the first half of 2010. All of the agreements are subject to regulatory and other approvals and notifications, including consultation of relevant workers councils.
Under the terms of the agreement, up to 1,000 Zurich employees will transition to CSC during the first half of 2010. The relationship between Zurich and CSC began in July 2004 when the companies signed a seven-year, $1.3 billion applications outsourcing contract. In 2008, the scope of work expanded to include desktop services in Europe and North America. CSC Zurich release
Royal Mail Group awards CSC agreement for IT cloud services
UK's Royal Mail Group has awarded CSC an agreement to provide cloud computing IT services, expanding CSC's current agreement signed in 2003 to maintain Royal Mail's desktop computers, and manage and develop its servers, mainframes, and IT processes. CSC characterizes the agreement as an industry first cloud computing services agreement of this scale. Under terms of the contract, CSC will provide Royal Mail's 30,000 employees with access to new IT services using Microsoft's Business Productivity Online Suite (BPOS), and first line helpdesk support. CSC RMG release
German federal state of Rhineland-Palatinate selects Accenture to standardize HR management
The German Federal State of Rhineland-Palatinate has awarded Accenture a three-year contract to transform its current personnel administration and payroll system into an integrated and standardized HR management platform. The system is expected to make personnel administration and payroll accounting more efficient and constitutes a significant pre-requisite for complying with future requirements for the state. The new platform, named IPEMA, is based on the integrated human resource management solution SAP ERP Human Capital Management. The scope of Accenture's work includes replacing 26 disparate information systems with a single integrated environment that supports the standardization of business processes in Rhineland-Palatinate's government offices.
Accenture will customize the SAP software to meet the requirements of Rhineland-Palatinate's existing IT system landscape and the data of 150,000 employees will be transferred to the new platform as part of the implementation. The users of the new platform will also be trained by Accenture. The work commenced in July 2009 and will run until April 2011. IPEMA will be implemented in close collaboration with the Central Office for IT and Multimedia in the State's Department of the Interior and for Sports and the State's Treasury Department. Accenture release
Metro de Madrid teams with Accenture and GE Fanuc Intelligent Platforms to increase operational performance and raise customer service levels
Metro de Madrid (MdM) has successfully introduced a program to transform its maintenance operations and provide higher standards of transportation services. MdM teamed with Accenture and GE Fanuc Intelligent Platforms, a unit of GE Enterprise Solutions, to launch the program, known as 'COMMIT', to increase operational performance and raise the level of its customer service.
To meet Metro de Madrid's operational goals, Accenture implemented a new operational maintenance model and designed a technology infrastructure to manage in real-time the installation of metro's equipment such as elevators, escalators, energy distribution and management, telecommunications, hydraulic pumps, ticketing and turnstiles. The model comprises monitoring and automation tools with capabilities including advanced diagnostics of failures and incidents to minimize service disruptions, the analysis of incidents and equipment faults to reduce maintenance costs and maximize manpower resources, and remote maintenance and remote monitoring of installations of equipment to increase efficiency. Accenture MdM release
The Bank of England selects Logica to improve provisioning of HR services
The Bank of England has appointed Logica to participate in the on-going development of its HR services following a competitive bidding process. The five year HR services contract calls for Logica work with the Bank to drive continuous improvement in the delivery of HR services for its 1,750 employees and 7,000 pensioners. Logica will implement Oracle HCM pay as you go for performance management, recruitment, time and attendance, flexible benefits and self-service, HR analytics and a bureau payroll service.
The service will be delivered using Logica's fully managed software service. Logica's services will bring greater automation and standardization to improve efficiency and cost effectiveness as well as a better supporting platform to deliver improved employee services. The implementation will be phased with the service scheduled to go live in 2010. Logica release