Lenovo Expands Services Operations in U.S., Slovakia, China and India
Monadnock Research - 20 May 2011
MR - Lenovo has signed a contract with Affiliated Computer Services, Inc. (ACS), as part of an initiative to expand its Global Services business. The agreement will create around 300 jobs in North Carolina's Research Triangle region, with 50 of those professionals working for Lenovo and 250 for ACS. In addition to the 300 U.S. positions to be added in North Carolina, Lenovo's Global Services team is also adding an additional 100 professionals in multiple locations around the world in cities that include Bratislava, Beijing and Bangalore. ACS will support Lenovo customers in the U.S., Canada, Australia and New Zealand, and will handle customer inquiries, provide technical support, service order management, coordination of service and parts dispatches, and customer escalations. (581 words) . . . More
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Consulting Client Insights: Vault Top 50 Consulting Firms
Monadnock Research (VIII N36) - 24 August 2010
Vault has just published its latest list of the top consulting firms, the "Vault 2011 Consulting 50." This year's ranking is not based strictly on the "prestige" factor, which is a ranking of perceptions by consultants of firms other than the one they work for. That listing is still published, but as a separate ranking. Vault's overall 2011 ranking weighs culture, work/life balance; compensation; prestige; business outlook; and transparency. While the Vault rankings might help firms with their college recruiting efforts, the utility for clients is limited. But taking a contrarian view provides some interesting perspective. This Research Note offers insights into what clients can learn from these rankings, and why high scores in some categories aren't necessarily good for your business or your project. The top 10 firms for the current ranking are: (1) Bain, (2) BCG, (3) McKinsey, (4) Analysis, (5) Cambridge Group, (6) Deloitte, (7) Oliver Wyman, (8) A.T. Kearney, (9) Triage, and (10) Censeo. (2,210 words) . . . More
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ACS Completes $125 Million Acquisition of ExcellerateHRO
Monadnock Research - 2 August 2010
MR - Affiliated Computer Services (ACS), a Xerox company, has completed its acquisition of ExcellerateHRO (EHRO). EHRO provides services in the areas of benefits administration, relocation and assignment services, and specialty call center operations for HR services. Its clients span most major industries with concentrations in communications, media and entertainment, consumer products, retail, energy, financial services, public services, healthcare, manufacturing, and transportation. Its leadership team will be integrated within ACS' HR services group. (335 words) . . . More
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Xerox Completes Acquisition of ACS
Monadnock Research - 9 February 2010
MR - Xerox Corp. has completed the $5.6 billion acquisition of Affiliated Computer Services (ACS) and its Buck Consultants subsidiary, an agreement that was originally signed in September 2009. More than 96 percent of Xerox common shares voted in favor of the transaction at its shareholder meeting, with more than 86 percent of the voting rights of ACS shares approving the deal last week. Xerox expects its services revenues will grow to around $10 billion in 2010. ACS will be known as "ACS, A Xerox Company," at least initially. The subsidiary will continue to be led by Lynn Blodgett, now a Xerox Executive Vice President, who will report to CEO, Ursula Burns. S&P downgraded its Xerox rating to BBB- after the acquisition, one step above junk status.(790 words) . . . More
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ACS Introduces New Outplacement Service Offering
Monadnock Research - 26 January 2010
MR - Affiliated Computer Services (ACS) has introduced a new line of outplacement services for transitioning employees. ACS Transition Services utilize the offerings of RiseSmart, a Silicon Valley-based provider of Web-enabled outplacement and job search services. ACS says its Human Capital Management services are provided to over four million employees and retirees in more than 80 countries in 20 languages, and include HR consulting and advisory offered through its Buck Consultants subsidiary. (540 words) . . . More
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Xerox-ACS Merger Takes Another Step Forward - Update 1
Monadnock Research - 17 November 2009
MR - The U.S. Hart-Scott-Rodino review period for Xerox's acquisition of Affiliated Computer Services (ACS) and its Buck Consultants subsidiary has expired. The expiration of the HSR waiting period satisfies one of the conditions for closing the acquisition. The transaction is still subject to other closing conditions, including EU regulatory approval and affirmation by ACS and Xerox shareholders. The transaction value has decreased by $1.71 billion to $5.54 billion, plus preferred shares and assumption of debt, since its disclosure 2 months ago due to the drop in Xerox's share price. In addition, Xerox and ACS have settled claims made in a consolidated action filed by ACS shareholders in Texas related to the acquisition. . . . More
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Global Businesses View Wellness Programs as Key to Improved Productivity
Buck Consultants - 16 November 2009
Buck - Improving productivity by keeping employees healthy and working is emerging as the top global business objective for employer-sponsored wellness programs, except in the U.S. where healthcare cost is the most important factor, and Asia, where improving workforce morale is the most important factor. Stress was cited as the top health risk driving wellness programs globally, except for the U.S. and Latin America, where lack of exercise and poor nutrition are of primary concern. The recent Buck Consultants survey analyzed responses from more than 1,100 organizations representing 10 million employees in 45 countries, and was conducted in association with CIGNA, International Health Consulting, Pfizer, and WorldatWork. . . . More
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ACS to be Purchased by Xerox for $6.4 Billion
Monadnock Research – 28 September 2009
MR - Xerox Corporation and Affiliated Computer Services (ACS) have signed a definitive agreement for Xerox to acquire ACS and its Buck Consultants subsidiary in a cash and stock transaction valued at $63.11 per ACS share or $6.4 billion, using the closing price of Xerox shares on 25 September. Wall Street was not enthusiastic with the deal, and Xerox shares quickly retreated in value by as much as 20 percent at one point during the day on Monday 28 September from Friday's high. The transaction valued ACS at approximately 1x fiscal 2009 revenues at the time it was announced. The deal includes the refinancing of $2 billion in ACS debt. Xerox expects its services revenue will grow to around $10 billion by 2010. . . . More
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Consulting Leadership News: Huron, Bain, PwC, TCS, Capgemini, KPMG, CRA, Aon, PRTM, Celerant, ACS, and BDO Seidman
Monadnock Research - 4 June 2009
Huron Consulting Group appoints President and COO. Bain & Company appoints leader of North American healthcare practice. PricewaterhouseCoopers appoints Chief Innovation Officer. Tata Consultancy Services COO to become CEO. Capgemini appoints Group HR Director and member of the Group Management Board. KPMG appoints new director to head up restructuring real estate specialist team; Names two new Partners and one Director to the UK restructuring group; CRA International names three vice presidents. Aon Consulting names senior Vice President of National Retirement Innovation and Sales. Executive returns to PRTM as VP in Global Public Sector business following White House Appointment. Celerant Consulting appoints two new chemicals sector Vice Presidents. Affiliated Computer Services names chief operating officers of commercial and government operations. Former BDO Seidman Vice Chairman pleads guilty to federal fraud charges. (subscription required) . . . More
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Salary Budgets Not Broadly Affected by Recent Economic Downturn
Buck Consultants
(27 October 2008) Average salary increases for 2008 and increases planned for 2009 are consistent with plans developed in 2007 by U.S. employers, despite the current economic uncertainty, according to the findings of a recent Buck survey. The survey projects average 2009 salary will range from 3.8 percent for non-exempt and non-management professionals to 4 percent for executives and 4.1 percent for CEOs. . . . More
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Executive Appointments at E&Y, Kroll, BCG, Fidelity Consulting, PRTM, Deloitte, CRAI, Huron, Aon Consulting, Axiom, MAXIMUS, ACS, and Alvarez & Marsal
Monadnock Research - 9 July 2008
MR - Ernst & Young has named Howard Roth as the organization's new Global and Americas Director of the firm's 5,000 member Real Estate practice; Jules B. Kroll, the founder of Kroll, will retire from the Marsh & McLennan Companies this month; R. Corey Booth, will be leaving his position as CIO of the SEC to join the Boston Consulting Group as a leader within its financial services practice; Jeffery Gruen, M.D. has joined PRTM Management Consultants as a director and co-head of the firm's healthcare practice; Former Starbucks Senior VP of manufacturing and operations, Rich Soderberg, has joined Alvarez & Marsal's business consulting practice as a senior director; Linda E. Amuso has been appointed president of Aon Consulting's Radford Surveys + Consulting; and Fidelity Investments has named Bob Lucido as a Senior VP within its consulting services group to launch an HR strategy practice. . . . More
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2007 Global Spending on Finance and Accounting Services Grew by 22 Percent
Everest Research Institute - 29 May 2008
Continued expansion of finance and accounting outsourcing (FAO) service providers, broader client recognition of FAO value, and client success stories drove a 22 percent FAO services spending increase in 2007, according to a recent study by the Everest Research Institute. Everest is also expecting future spending growth at a double-digit pace, driven primarily by a combination of expanding supplier capabilities and an increase in the number of organizations served by competent FAO vendors. . . . More
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