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Consulting Leadership News: Ernst & Young, L.E.K., Huron, ECS, PA Consulting, KPMG and Aon Hewitt
Monadnock Research - 20 January 2012
Ernst & Young appoints Mark Weinberger as next Global CEO and Chairperson. L.E.K. names Stuart Jackson North America President; Appoints 6 new Partners. Huron appoints former Accenture executive as Managing Director and leader of Clinical Solutions practice. Huron promotes Gerri Birg, Sandra Dodds, Michael Gladson, Neera Gupta, Michael Kemper, Jason Moebius, Scott Pillittere and Joe Sneddon to Managing Director. ECS appoints George Wilson as President. PA Consulting names Dave Smith Group Technology Leader. Andrea Schaffell named Director of PA Shared Services and Outsourcing practice. KPMG appoints David Hansell Head of global Human Social Services practice. Aon Hewitt's Head of Investment Consulting, Andrew Tunningly, departs. (1,825 words) . . . More
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And in other news: Accenture, Oracle, US Justice Department, BCG, CBIZ, Warbird Consulting and Monadnock Research
Monadnock Research - 20 December 2011
Accenture Consulting Revenues Increase by 14% in Q1 2012; Issues Cautious Outlook. Oracle growth hits the brakes in current quarter; Services revenues dip slightly. US Justice Department Records $3 Billion in 2011 Fraud Settlements. FINRA Attacks BCG Report. CBIZ acquires defined benefit consulting practice of PSA Insurance. Former Huron principals Launch Warbird Consulting. Monadnock Research Publishes Compilation of 2011 Consulting Rate Research. (1,150 words) . . . More
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Green Consulting Practices Assessed in Verdantix Report
Monadnock Research - 15 Nov 2011
MR - Verdantix, an independent research firm providing services in the area of sustainable business practices, recently published the results of its 2011 UK Green Quadrant Sustainability Business Consulting study. According to Verdantix, in the last four years a combination of increasing energy expenditures, climate change policy, new market opportunities and shifting competitive dynamics has encouraged FTSE 100 firms to invest in more ambitious corporate sustainability strategies. The Green Quadrant report is positioned to help client business leaders and procurement professionals by presenting a fact-based comparison of the 14 sustainability business consulting firms most active in the UK market. Many of these firms also have top sustainability practice in other global regions. The report found that the following four firms currently lead the UK sustainability consulting market: Deloitte, Ernst & Young, KPMG and PwC. Their position is due to the breadth of their service offerings; depth of expertise in sustainability; and significant investments in internal sustainability programs. The report also found that Accenture, ARUP, Camco, McKinsey and WSP Environment & Energy all have strong practices that are well positioned to address client requirements across the seven sustainability areas assessed in the report. (500 words) . . . More
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Wellogix Prevails in Trade Secret Theft Case Against Accenture
Monadnock Research (Vol IV, No 38) - 2 Nov 2011
MR - Accenture will likely pay around $49 million in compensatory and punitive damages to a former software and services partner, Wellogix, in a trade secret theft and misappropriation case involving SAP and their client, British Petroleum. The court's latest order lowers a $94.38 million jury verdict against Accenture in May 2011. The Texas jury found that Accenture intentionally misappropriated trade secrets from Wellogix, and then knowingly copied, communicated and/or transmitted them without Wellogix's permission. Wellogix has asserted that the associated acts drove it out of the business of providing complex process procure to pay software and services to energy clients. This Monadnock Research Note includes case details; information on additional patent infringement actions involving energy sector clients; copies of complaints against Accenture, BP, and SAP; the Wellogix v. Accenture jury verdict; and various agreements that served as exhibits at trial. (450 words) . . . More
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2011 Strategy Consulting Rates
Monadnock Research (Vol IV, No 37) - 28 Oct 2011
This study presents an analysis of hourly strategy consulting rate structures for global 1000 clients across a number of industries. Rates from 70 firms were analyzed across the strategy consulting category, including a total of 119 firm-rate structures. Each section presents descriptive statistics for each of the Monadnock Research professional areas, including mean, median, range, min, max, and the number of rate structures analyzed. Each labor category is described in full detail, including experience and education requirements, and includes a percentile analysis of hourly rates. Rates from firms that were a subject of this analysis for the strategy consulting rate category included: McKinsey & Co., the Boston Consulting Group (BCG), Bain & Co., Booz&Co, Accenture, Deloitte, LEK, Roland Berger, Oliver Wyman, Capgemini, IBM, and PwC. Research Note includes 6 graphics, 15 tables and 8,230 words. The companion report is more than 80 pages and contains 52 tables and charts. . . . More
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And in other news: CSC, HP, Deloitte, Accenture, and McKinsey
Monadnock Research - 25 October 2011
(MR) CSC takes heat for repeated Google apps delays at the City of Los Angeles, highlighting the down-side of information security concerns for cloud-based applications. HP decides to retain PC division to maintain breadth of client systems, software and services offerings. Accenture completes acquisition of Zenta. Deloitte signs strategic partnership with QlikTech for business discovery. Deloitte expands cloud consulting offering. Accenture Launches Global Social Media Innovation Center in Silicon Valley. CSC introduces FutureEdge, to help clients modernize in-house developed application portfolios. Accenture and Guidewire settle patent litigation; Guidewire to pay undisclosed sum and firms agree to cross-license patents. Former McKinsey consultant, Reza Banki, released from jail after convictions on three of five charges are reversed on appeal. (1,676 words) . . . More
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Accenture Acquires Controlling Interest in Al Faisaliah Business & Technology Company
Monadnock Research - 25 October 2011
MR - Accenture and Al Faisaliah Group have concluded a joint venture that strengthens the combined firms' IT capabilities in the Middle East. Accenture has acquired a majority stake in Al Faisaliah Business & Technology Company (FBTC), a subsidiary of the Saudi Arabia-based Al Faisaliah Group. The joint venture combines FBTC's Middle East presence and skills in enterprise architecture, systems implementation and technology consulting, with Accenture's management consulting, technology and outsourcing expertise, industry competencies, global delivery capabilities, and focus on innovation. FBTC will be re-named Accenture and will become part of the Accenture global network. (330 words) . . . More
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Accenture Posts Record Fiscal 2011 Q4 Results; 2011 Consulting Bookings Increase by 21 Percent
Monadnock Research - 27 September 2011
MR - Accenture has set a number of new records in Q4 and fiscal 2011 for the period ended 31 August. Accenture's fiscal 2011 Q4 net revenues were $6.7 billion, an increase of 23% in US dollars and 14% in local currency compared with the same 2010 period. Operating cash flow was $1.4 billion and free cash flow was $1.2 billion, both quarterly records. New bookings were $8.4 billion, Accenture's highest quarterly bookings in the firm's history. Consulting net revenues for Q4 were $3.9 billion, an increase of 25% in US dollars and 16% in local currency, compared with the fourth quarter of fiscal 2010. Consulting net revenues for fiscal 2011 were $14.9 billion, an increase of 21% in US dollars and 17% in local currency compared with fiscal 2010. Accenture finished fiscal 2011 with 236,000 people serving clients in more than 120 countries, with global net revenues of $25.5 billion (US). Accenture's extraordinary performance seems contrary to the global economic picture and economic projections for many of the markets it serves. Accenture's strategic focus remains clearly on the world's top performing and fiscally stable companies, who themselves are performing well in tough economic times. Accenture is also benefiting from a sourcing and procurement trend in management and IT consulting, outsourcing, and technology-based services where clients are rationalizing suppliers and placing more business with a smaller number of strategic suppliers. Accenture continues to execute well on translating its strategic vision into operational discipline and profitable growth, even in tough economic times. (2,550 words) . . . More
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2011 Operations Consulting Rates
Monadnock Research (Vol IV, No 30) - 23 Sept 2011
This study presents an analysis of operations consulting rate structures for clients across a number of industries, including manufacturing, healthcare, pharmaceuticals, biotech, high tech, communications, energy, financial services, public services, and metals and mining. More than 85 percent of the rate structures were from global entities, and all were from organizations that fall within the 1,000 largest global organizations. Rates from 75 firms were analyzed across the operations consulting category, including a total of 126 firm-rate structures. This report presents statistics across 15 professional classifications, including a percentile analysis for each labor class. Rates from firms that were a subject of this analysis for the operations consulting rate category included: Accenture, ADL, A.T. Kearney, Bain, BCG, Booz&Co, Capgemini, Celerant, CSC, Deloitte, Huron, IBM, McKinsey, PA Consulting, PRTM, and PwC. Research Note includes 5 graphics and 15 tables - 8,000 words. . . . More
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Accenture Settles Rille Qui Tam Suit with US DOJ for $63.675 Million
Monadnock Research (Vol IV, No 29) - 18 Sept 2011
MR - Accenture has agreed with the U.S. Department of Justice to settle a whistle-blower suit filed in 2006 for $63.675 million. The Qi Tam lawsuit was originally filed by Rille and Roberts alleging that Accenture submitted false claims for payment under contracts with US federal agencies for IT consulting and services. The Justice Department characterizes the settlement as Accenture agreeing to resolve the claims that it received kickbacks for recommendations of hardware and software to the government, fraudulently inflating prices and rigging bids. Accenture continues to vigorously deny the allegations and says that the firm and the Justice Department have settled only to avoid the additional time, inconvenience and expense that would come with protracted litigation. The Accenture kickback allegations were part of a larger investigation of government technology vendors that has resulted in numerous settlements to date with firms that include IBM, PwC, CSC, Oracle, Hewlett-Packard, EMC, and Cisco. The total of the settlements paid by IBM, PwC, and CSC were around $6.5 million. That aggregated total was just a fraction of that paid by each of the firms that waited to settle. So there was clearly a significant premium charged to Accenture and the other firms that refused to address the risk early. Accenture's settlement, as well as that of Oracle, were in the range predicted by Monadnock Research in a September 2010 publication. This Research Note includes MR analysis and perspective on: the cost to firms of waiting to settle; why clients need to better understand firm partnerships, since acting in the client's best interest is often not in the firm's best interest; related case settlements and supporting documents, including complaints; and recommendations on what clients and firms should do to mitigate associated risk. (2 graphics, 1,950 words) . . . More
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Accenture Completes Acquisition of Duck Creek
Monadnock Research - 23 August 2011
MR - Accenture has completed its acquisition of Duck Creek Technologies, , a privately held niche provider of software and services to the property and casualty (P&C) insurance industry. Approximately 370 Duck Creek employees based in the US and UK are joining Accenture in the acquisition. Duck Creek will become part of Accenture Software. The acquisition will strengthen Accenture's capabilities to support P&C insurers of all sizes, particularly within the mid-market. See the related Monadnock Research Note (Vol IV, No 24) covering the acquisition for our perspective. (600 words) . . . More
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Accenture to Acquire Zenta; Launches Accenture Credit Services Consulting and BPO Services Organization
Monadnock Research - 22 August 2011
MR - Accenture has agreed to acquire Zenta, a leading provider of residential and commercial mortgage processing services in the US. Accenture is also concurrently launching Accenture Credit Services, a full-service consulting, technology and BPO practice that will expand its support for institutions in the residential mortgage, commercial real estate, leasing and automotive finance sectors. (515 words) . . . More
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A Future Retrospective: The Silent Tectonic Shift in IT Services
Monadnock Research (Vol IV, No 27) - 15 July 2011
MR - The business models of large consulting and technology product and service providers are in the early stages of a tectonic shift. Changes like this are infrequent in any marketplace, but technology products and services are utilized by clients in all sectors. So the implications are not only significant for consultancies and technology product and service firms, but for the client organizations they serve. The shift is driven primarily by a combination of three factors: (1) ever-spiraling IT system costs; (2) protracted implementation timeframes; and (3) application functional capabilities that don't meet client expectations. What we refer-to as the "Oracle Factor" is fueled by dramatic discontinuities between it and the current offerings of alternatives other than Oracle, and the traction Oracle is getting from clients today offers proof. Ironically, it is fueled by an architectural change that is more reminiscent of environments of the past than any new innovation. This Research Note presents the Monadnock Research perspective on the emerging vendor business models that clients will choose between for technology products and services that will carry them through the next generation of business system expenditures. We preview the emerging models, and review many implications for clients, and for services associated with IT strategy and operations consulting, IT services, and outsourcing of IT infrastructure and enterprise applications. We also make predictions for the shifting technological landscape and offer 5 key recommendations for consulting client organizations. (5,625 words) . . . More
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Consulting Leadership News: Ernst & Young, KPMG, Accenture, Capgemini, PwC, NERA, Deloitte, BearingPoint, Navigant, and BCG
Monadnock Research - 29 July 2011
MR - Ernst & Young announces 548 new partners worldwide; Appoints Herb Engert as the new Americas Leader of Strategic Growth Markets. KPMG International Chairman-elect, Michael Andrew, appoints global leadership team. Accenture names Paul Daugherty as Chief Technology Architect and Gavin Michael Chief Technology Innovation Officer. Accenture has also named Jorge Benitez managing director -- North America and Chief Executive. Capgemini will train 1,500 architects and developers globally on the Windows Asure cloud platform to support new partnership. Aon Appoints Greg Besio as Chief Human Resources Officer. BCG named former ING Group COO, Thomas J. McInerney, as Senior Advisor. PwC US Appoints Robert W. McCutcheon as New Industrial Products. Leader. Energy Expert Scott Bloomberg Joins NERA Economic Consulting. BearingPoint appoints 6 new Partners. Deloitte appoints Chris Harrop to lead nuclear capital programs. Navigant appoints William Hardin within Disputes & Investigations practice. Navigant appoints William Hardin within Disputes & Investigations practice; Adam Borison, PhD, has joined the firm's Energy Practice as a Director; Names Adam Borison, PhD, as Energy Practice Director (4,800 words) . . . More
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Accenture to Acquire Niche Insurance Software and Services Firm, Duck Creek
Monadnock Research (Vol IV, No 24) - 24 July 2011
MR - Accenture has entered into an agreement to acquire Duck Creek Technologies, a privately held niche provider of software, consulting, and IT services to the property and casualty (P&C) insurance industry. The acquisition will strengthen Accenture's capabilities to support P&C insurers of all sizes, particularly within the mid-market. The companies say the combination would enhance Accenture's ability to help carriers adapt to market changes, more quickly launch products that match consumers' evolving needs, reduce operating costs, and improve customer satisfaction. We believe the acquisition also signals an early strategic shift of Accenture's focus to include the mid-market to fuel future growth. Research Note includes details on the players and our reasoning. (890 words) . . . More
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And in other news: Accenture, CSC, Medtronic, Capgemini, Deloitte, and Philippine Airlines
Monadnock Research - 23 June 2011
MR - Accenture announces strong quarterly results; finalizes Nokia Symbian deal; S&P 500 to include ACN. CSC receives antitrust clearance to acquire iSOFT. Thomson Reuters acquires CorpSmart from Deloitte. Surgeons that failed to report Medtronic clinical trial complications in research received at least $62 million in consulting and other fees from the company. Capgemini in exclusive negotiations to acquire Prosodie. Judge rules in favor of Philippine Airlines in success fee dispute. Another expert network consultant found guilty of fraud for disclosing confidential information. (857 words) . . . More
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Recent Firm Research: Accenture, KPMG, and PwC
Monadnock Research - 23 June 2011
MR - Physician employment trends will drive business strategy changes for payers, providers, and vendors; Businesses say it's possible to sustain growth, drive innovation, and simultaneously address societal challenges facing nations and communities - (Accenture). Multinational tax executives say global regulatory pressure to increase transparency is most significant change ahead; Banking execs look to M&A to fuel growth; complete economic recovery not expected in near-term (KPMG). Leveraging innovation to develop new products and services as important as raising existing market share (PwC) . . . More
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And in other news: Consulting Demand, BDO Censure, Pension Deficits, US M&A, Executives Lack Faith in Strategy, Sopra's Axway Spinoff, and CSC Institute
Monadnock Research - 10 June 2011
(MR) An Economist report discusses the rebound in consulting services, and the current shift from cost cutting to growth as the focus of engagements after the deepest consulting recession in decades. BDO financial advisory is censured by UK's Financial Services Authority for failures in its advisory role as a sponsor of Shore Capital Group. A recent Booz & Company survey of global executives found significant concerns and a lack of confidence in their own companies' growth and strategy efforts. US pension plan deficits increase by close to 18% in May 2011 According to Mercer research. Large transactions have fueled a 39% US M&A value increase in H1 2011 according to a PwC study. The Sopra Group board has approved the spinoff of Axway Software on the NYSE Euronext exchange in Paris. Accenture has named TBWA and Tag as advertising and production agencies. CSC has launched its Global Institute for Emerging Healthcare Practices to monitor worldwide healthcare trends, conduct studies, evaluate emerging best practices, and study potentially innovative uses of technology to improve productivity. (1,063 words) . . . More
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Accenture Buys Stake in Saudi Arabian IT Services Firm
Monadnock Research - 7 June 2011
MR - Accenture will expand its Middle East presence by forming a joint venture with Saudi Arabia-based Al Faisaliah Group (FG). The deal calls for Accenture to acquire a majority stake in FG subsidiary, Al Faisaliah Business & Technology Company (FBTC). FBTC is a leading IT services firm in Saudi Arabia. Accenture expects the deal to close within 90 days. FBTC is a leading ERP solution provider in Saudi Arabia and offers integrated business and technology services to a wide range of clients in the region. Accenture plans to expand its offerings to clients in the Middle East by combining FBTC's enterprise architecture, systems implementation and technology consulting skills, with its own management and technology consulting competencies, industry expertise, innovation capabilities, and outsourcing and global delivery capacity. (490 words) . . . More
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Location-Based Rating Schemes for Consulting Services
Monadnock Research (Vol IV, No 13) - 28 Apr 2011
MR - Some firms are willing to negotiate location-based rating schemes for strategic clients. So what are the average differences in rates for work provided exclusively at the client site when compared to rates for the same work provided at the firm site? Monadnock Research recently concluded an analysis of location-based rating (LBR) from more than 30 consulting firms that proposed 56 separate LBR schedules. Our study included analysis of 242 rate structures from 153 large and very large consulting firms providing services to the U.S. public sector to find those 56 schemes. Of the 153 firms, discounts were offered by 34 firms, primarily by level of professional providing services exclusively from the client facility. The study included rating schemes for IT Consulting, Management Consulting, Financial and Business Advisory Services, Human Resources Consulting, and Marketing Consulting. Research Note includes 2 graphics and firm-level rate analysis for the 34 firms and 56 LBR schedules. (840 words) . . . More
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Nokia to Transfer Development and Support for Symbian Environment to Accenture
Monadnock Research - 27 Apr 2011
MR - Nokia will outsource its Symbian platform development and support activities to Accenture, including the transition of around 3,000 Nokia employees. The transaction remains subject to final agreement, and calls for Accenture to provide Symbian-based software development and support services as Nokia executes its strategic shift to the Windows mobile environment. The final agreement is expected to be concluded in the summer of 2011, and the transition of the Nokia staffers to Accenture should happen by the end of 2011. The affected employees are located in China, Finland, India, the U.K., and the U.S. Accenture acquired a Nokia professional services unit in October 2009 that provides engineering and support services for the Symbian environment to mobile device manufacturers and service providers. Around 165 Nokia professional services engineers and consultants in the UK, Finland, Japan, Korea, and Australia joined Accenture in that transaction. (500 words) . . . More
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Accenture Opens Barcelona Innovation Center
Monadnock Research - 6 April 2011
MR - Accenture has expanded its global network of analytics innovation centers with the opening of a new center in Barcelona, Spain. The firm says the Barcelona Analytics Innovation Center (AIC) will be a global showcase for Accenture's predictive analytics capabilities to clients visiting from around the world. Its initial focus is on supply chain management. Accenture expects 50 new positions will be created within the AIC in the next three years, over the firm's 10,000+ Accenture employees throughout Spain. The center is located within Accenture's existing Supply Chain Center of Excellence in Sant Cugat del Valles, Barcelona. Other centers in the analytics network are located in Bangalore, Chicago, Milan, Mumbai, New Delhi, and San Jose, Calif. (695 words) . . . More
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Italian Government-Owned Procurement Organization, Consip, Awards eProcurement Contract to Consortium Led by Accenture and PwC; City of London Hires Accenture for Procurement Transformation
Monadnock Research - 2 March 2011
MR - Italy's Consip SpA has awarded a consortium led by Accenture in partnership with PricewaterhouseCoopers a four-year, US$6 million contract to develop, implement, and maintain an eProcurement system. Accenture says it will provide Consip with management consulting and IT services to oversee the development and maintenance of a new procurement system. The system will help Consip leverage the latest eProcurement technologies and processes to reduce expenses and transform Italy's public sector procurement methods, processes, and operations. Consip is a public company based in Rome that was founded in 1997 by its sole shareholder, the Italian Ministry of Economy and Finance (MEF), and provides technology consulting on organizational and procedural projects for Italy's government. The City of London has awarded Accenture a five-year contract to help reduce procurement costs by more than £30 million over five years, creating a world-class procurement shared service center. The London agreement has value-based elements, where Accenture has tied a proportion of its fees to the savings realized. (600 words) . . . More
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Oracle Reaches $46 million Settlement with U.S. Justice Department in 2004 Sun Systems Integrator Whistleblower Suit
Monadnock Research (Vol. IV, No. 4) – 12 Feb 2011
MR - Oracle has agreed to pay $46 million to the U.S. to settle claims that Sun Microsystems, who completed its merger with Oracle a year ago, independently and in complicity with systems integrators, submitted false claims to the General Services Administration (GSA) and other federal agencies on its behalf. The settlement resolves allegations under the False Claims Act and Anti-Kickback Act that Sun paid systems integrators kickbacks to recommend the purchase of Sun products by federal agencies. It was also in the range predicted by MR in September 2010. According to the allegations in the original qui tam whistleblower suit, Sun executed agreements with consulting firms that provided for the payment of related fees. The suits were filed by Norman Rille and Neal Roberts in September 2004, and were intervened by the U.S. Justice department in April 2007. The settlement also resolves claims that Sun's 1997 and 1999 GSA contracts were improperly priced because Sun misrepresented information to GSA contracting officials during negotiations. It also settles claims that incomplete and inaccurate information submitted by Sun resulted in defective pricing of its contract with the U.S. Postal Service and GSA contracts held by two Sun resellers. The Sun kickback allegations are part of a larger, ongoing investigation of government technology vendors that has resulted in six settlements to date with firms that provide consulting and systems integration services. (Research Note includes copies of second amended qui tam complaint, DoJ intervention complaint, and historical perspective and documents detailing complaints and settlement of related matters. 1,830 words) . . . More
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Consulting Leadership News: Wipro, Accenture, Segal Advisors, Deloitte, Booz Allen, PwC, KPMG, and Proudfoot
Monadnock Research - 10 February 2011
MR - Wipro Technologies announces major reorganization; Kirk Strawser continues to lead Wipro Consulting. Accenture names Sander van 't Noordende as group Chief Executive of Management Consulting, succeeding a retiring Mark Foster; Jean-Marc Ollagnier succeeds van 't Noordende as group Chief Executive of Accenture's Resources operating group; Shawn Collinson is appointed Senior Managing Director,Growth & Strategy, succeeding Karl-Heinz Floether who will retire later in 2011; Avinash Vashistha is appointed country Managing Director and Co-Chairman of Accenture India; and Kay Kapoor is named U.S. federal government practice leader. Daniel F. Westerheide, Vice President and Consultant, was named Asset/Liability Modeling Practice Leader at Segal Advisors. Deloitte appoints Bob Contri as leader of U.S. Banking and Securities Sector practice, and as a Vice Chairman, succeeding Jim Reichbach, who continues to lead the overall Financial Services Industry group; Former Director of the U.S. FDIC Division of Resolutions and Receiverships, Mitchell L. Glassman, joins Deloitte Consulting as Director. Booz Allen Hamilton appoints Mark Gaumond to its Board of Directors. PwC Appoints U.S. Department of Treasury Executive, Douglas W. Roeder, within its Financial Services Regulatory Practice. KPMG Switzerland has appointed Marc Gossi as its new Head of Performance & Technology. Alexander Proudfoot appoints John Sharman to Head Global Procurement Practice. (2,742 words) . . . More
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Accenture Predicts 2011 Technology Trends
Accenture - 7 February 2011
MR - The emerging world of information technology is one in which data is the central focus, social platforms evolve as a new source of business intelligence, and cloud computing is a driver of business growth, according to a new report from Accenture. One of the most significant trends Accenture identifies is the end of viewing everything through an application lens. The roles of application and data will be reversed, with data becoming the platform that supports application services. Architectures will be selected primarily to cope with soaring volumes of data and complexity of data management, not to support applications. Relational databases will make way for streaming databases, and social media will evolve into social platforms. Hybrid clouds - software and platform as a service in combination with internal applications - will cement IT's role as a driver of business growth. The role of people in data security will decline, replaced by automated capabilities that detect, assess, and respond immediately. Individual privacy will take center stage as a result of increased government regulation and policy enforcement. Superior user experiences that help to boost customer satisfaction become a focus. (985 words) . . . More
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Consulting Leadership News: Roland Berger, Simon Kucher, PwC, E&Y, FTI, CSC, Navigant, Natoma Partners, and Capgemini
Monadnock Research - 14 January 2011
MR - Roland Berger Strategy Consultants appoints 21 new international Partners. Simon-Kucher & Partners appoints nine new partners to the leadership team, increases firm's global focus. Pierre Nanterme assumes role of Accenture CEO; William Green continues as Chairman. PwC U.S. names three direct-admit principals in valuation services practice. Ernst & Young's Financial Services Office appoints Executive Director within Advisory practice. FTI Consulting appoints global leader of its Transaction Advisory Services (TAS) practice. CSC names director of Cybersecurity within its U.K. business. Navigant appoints Managing Director in its Healthcare Practice. Three Former Huron Managing Directors form Natoma Partners. Capgemini expects to add 550 technology jobs in North Carolina. (4,450 words) . . . More
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Accenture Closes CAS Transaction
Monadnock Research - 10 January 2011
MR - Accenture has finalized its acquisition of Computer Anwendungs-und Systemberatung AG (CAS), based in Kaiserslautern, Germany. CAS is a leading international provider of customer relationship management (CRM) and mobility software focused on retail execution and trade promotions for the consumer products industry. Approximately 234 CAS employees based in Germany, the U.K, the U.S., and Australia have joined Accenture in the acquisition. Those consultants and software development specialists are responsible for more than 200 implementations of the firm's applications in 30 countries. Accenture will soon expand CAS applications and services availability to clients in Latin America, China, and India. CAS's headquarters and development center in Kaiserslautern, Germany, will continue to focus on application development for the Consumer Goods and Services industry. (425 words) . . . More
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Accenture 2011 Fiscal Q1 Results Strengthen as Firm Leadership Transitions to CEO-Elect, Pierre Nanterme
Monadnock Research (VIII N61) - 17 December 2010
MR - Accenture reported strong financial results for its 2011 fiscal first quarter, ended 30 November 2010, with net revenues of $6.05 billion, an increase of 12 percent in U.S. dollar terms and 14 percent in local currency over Q1 2010. The results exceeded guidance. Consulting net revenues in the period were $3.57 billion, an increase of 14 percent in U.S. dollar terms and 16 percent in local currency over Q1 2010. New bookings for the quarter were $6.31 billion, with consulting bookings of $3.72 billion. Utilization remained high at 87 percent, up one percent in the prior period, but down by that same amount from Q1 2010. Attrition for the period was 15 percent, down by two percent from Q4 2010, but up by 3 percent from Q1 fiscal 2010. William Green turns over management of the firm to Pierre Nanterme on 1 January, after leading the company for 6 years. Green continues as Chairman. (Research Note includes 3 charts, 1,210 words) . . . More
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Consulting Leadership News: KPMG, Wipro, Accenture, PwC, Capgemini, FTI, Global Counsel, and Cerrell Associates
Monadnock Research - 3 December 2010
MR - KPMG makes 136 partner appointments in its Americas practice; KPMG Europe appoints three independent executives to Public Interest Committee. Wipro founder donates Rs 88.4 billion ($1.95 billion USD) to launch Azim Premji University, to develop the field of education in India and improve access to education for Indian citizens across all stages of life, with a special focus on underprivileged and disadvantaged sections of Indian society; Wipro appoints Global Head of Talent Acquisition. Accenture to open a research, development, and innovation center in Dublin, Ireland, adding 100 professional staff to focus on predictive analytics; Accenture names group Chief Executive of Financial Services operating group. PwC appoints new Global Leader, Financial Services. Britain's former Business Secretary launches Global Counsel LLP with funding from WPP Group. Capgemini names Chief Portfolio Sales Officer and Head of Global Services for its Technology Services business in North America. FTI Consulting appoints six new leaders to its global FD and Corporate Finance & Restructuring practices. Prominent U.S. political consultant, Joe Cerrell, dies at 75 in Los Angeles. (1,975 words) . . . More
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Accenture to Acquire German CRM Software and Consulting Services Firm, CAS; Accenture Software Expansion Continues
Monadnock Research - 20 November 2010
MR - Accenture has agreed to acquire Computer Anwendungs-und Systemberatung AG (CAS), based in Kaiserslautern, Germany. CAS is a leading international provider of customer relationship management (CRM) and mobility software focused on retail execution and trade promotions for the consumer products industry. Accenture says the acquisition will enhance its ability to help consumer products companies improve in-store strategies through more effective and efficient retail execution. It will also expand the offerings of Accenture Software, which focuses on the development, maintenance, and support of industry-specific software, with more than 40 applications in its portfolio today. Accenture plans to retain the CAS brand and CAS's headquarters and development center in Kaiserslautern, Germany, will continue to focus on application development for the consumer goods and services industry. CAS also has locations in the U.K., U.S., and Australia. More than 200 consultants and software developers are expected to join Accenture when the acquisition closes, which is anticipated within 60 days. (575 words) . . . More
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Accenture Closes Ariba Sourcing and BPO Services Transaction
Monadnock Research - 16 October 2010
MR - Accenture has completed its $51 million acquisition of the sourcing and BPO services assets of Ariba. The acquired assets include Ariba's direct and indirect category expertise, sourcing process expertise, and strategic sourcing execution resources. Accenture says the deal will enhance its position as a leading provider of sourcing and procurement consulting and outsourcing services. It will also provide Accenture clients with deeper category expertise, enhanced scalable global sourcing service delivery operations, proprietary sourcing databases, benchmarks and technologies. (335 words) . . . More
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Accenture Closes Mogenesis Deal
Monadnock Research - 10 November 2010
MR - Accenture has completed its acquisition of Beijing Genesis Interactive Technology Co., Ltd. (Mogenesis), a Beijing-based embedded software services company that provides mobile software outsourcing services and licensing for companies in China. The acquisition will build upon the expertise, design, development, testing, and outsourcing capabilities of Accenture's Embedded Software Services group. The firm expects the acquisition will help Accenture clients in mobile devices, automotive, medical equipment, aerospace, and defense more quickly and cost-effectively innovate by leveraging embedded software in their products, services, and solutions. (400 words) . . . More
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Accenture Buys Pegasystems Consultancy, Knowledge Rules
Monadnock Research - 2 November 2010
MR - Accenture has acquired Knowledge Rules, Inc., a consulting firm that focuses on implementation and integration services for Pegasystems' Business Process Management (BPM) software. Accenture made the acquisition to enhance its Pegasystems capabilities for key clients in the U.S. and Europe, and says the deal reflects the growing adoption and growth of Pegasystems' SmartBPM products by large organizations and the expanding need for proven, reusable process methodologies for more rapid and efficient implementations. (425 words) . . . More
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Consulting Leadership News: Accenture, KPMG, Sapient, Huron, LECG, and Mercer
Monadnock Research - 29 October 2010
MR - Accenture Names Pierre Nanterme, Financial Services group leader, as successor to CEO William Green, effective 1 January 2011. Former KPMG Chairman, Walter Edward Hanson, died at his California home after a long illness; KPMG names U.K. Partner as global Healthcare practice leader. Sapient Co-founder rejoins board and terminates consulting agreement; Sapient Global Markets names Director of Business Consulting. Huron names former McKinsey Americas IT Director as CIO; Appoints Education Consulting practice Managing Director. LECG appoints Managing Director in Banking and Real Estate consulting practice. Capgemini appoints Director of Investor Relations. (2,300 words) . . . More
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Accenture to Purchase Ariba Sourcing Services and BPO Operation
Monadnock Research (VIII N46) - 7 October 2010
MR - Accenture has reached a $51 million agreement to purchase the sourcing services and business process outsourcing (BPO) assets of Ariba. Under the terms of the deal, Accenture will enhance its sourcing and procurement services offering by acquiring Ariba's category management and sourcing process expertise, and strategic sourcing execution resources. Ariba's sourcing technology and Global Services software implementation organization are not part of the deal. Around 160 Ariba consultants and staff are expected to join Accenture when the transaction is concluded. (390 words) . . . More
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Accenture Finishes Strong in Challenging Fiscal 2010
Monadnock Research (VIII N43) - 1 October 2010
MR - Accenture reported strong results for Q4 fiscal 2010, ended 31 August, and full-year results that were in line with guidance. Q4-2010 consulting net revenues were $3.09 billion, up 6 percent in U.S. dollar terms and 9 percent in local currency versus Q4-2009. Consulting net revenues for the year were $12.37 billion, a decrease of 1 percent in USD terms and down 4 percent in local currency from 2009. Net revenues in Q4 were $5.42 billion, an increase of 5 percent in USD and 8 percent in local currency. Net revenues for 2010 were $21.55 billion, flat in USD terms and a decrease of 2 percent in local currency from 2009. Net income for 2010 was $2.06 billion, compared with $1.94 billion, which included a restructuring charge recorded in Q4-2009. Fiscal 2010 consulting new bookings were $13.6 billion, up 7 percent in USD and 3 percent in local currency. Consulting represented 55 percent of new bookings. Accenture now has 204,000 staff, adding 64,000 in the year, not accounting for attrition. More than half were in its global delivery network. Utilization for 2010 was high at 87 percent, compared with 84 percent in 2009, but it was down to 86 percent in Q4-2010. Attrition for the full year was 15 percent, compared with 10 percent last year. (Research Note includes 1 chart - 2,460 words) . . . More
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HP $55 Million Settlement with U.S. DoJ for Alleged Procurement Process Violations Highlights Stiff Penalty for Denial of Allegations
Monadnock Research (VIII N39) - 3 September 2010
MR - The U.S. Department of Justice (DoJ) has reached an agreement with Hewlett-Packard where HP will pay $55 million to settle allegations that it defrauded the General Services Administration (GSA) and other federal agencies. Previous guidance by HP estimated the amount at $47 million. HP has denied that it violated any laws in its settlement. The agreement, and the recent $87.5 million settlement involving EMC in an associated case, highlights the stiff penalty the DoJ is imposing on firms when they deny their failure to comply with Federal procurement guidelines for products and services. Research Note includes: HP settlement details; Summary of allegations and settlements involving numerous other consulting firms in associated litigation; Copies of civil complaints, related documents, and results of government study on whistle-blower lawsuits. (1,515 words) . . . More
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Consulting Client Insights: Vault Top 50 Consulting Firms
Monadnock Research (VIII N36) - 24 August 2010
Vault has just published its latest list of the top consulting firms, the "Vault 2011 Consulting 50." This year's ranking is not based strictly on the "prestige" factor, which is a ranking of perceptions by consultants of firms other than the one they work for. That listing is still published, but as a separate ranking. Vault's overall 2011 ranking weighs culture, work/life balance; compensation; prestige; business outlook; and transparency. While the Vault rankings might help firms with their college recruiting efforts, the utility for clients is limited. But taking a contrarian view provides some interesting perspective. This Research Note offers insights into what clients can learn from these rankings, and why high scores in some categories aren't necessarily good for your business or your project. The top 10 firms for the current ranking are: (1) Bain, (2) BCG, (3) McKinsey, (4) Analysis, (5) Cambridge Group, (6) Deloitte, (7) Oliver Wyman, (8) A.T. Kearney, (9) Triage, and (10) Censeo. (2,210 words) . . . More
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