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Infosys Accused of Over-Billing Clients and Falsifying Documents in US Visa Manipulation Case
Monadnock Research (Vol V, No 8) - 16 April 2012
A civil lawsuit filed in US Federal court in Alabama against Infosys is about to turn into a nightmare for the firm, and likely for other India-headquartered consulting and IT service providers. Infosys stands accused of 6 civil charges by one of its consultants, associated with improperly using B-1 visas for workers coming into the US to work. The scheme alleged by Palmer was that for a foreign Infosys consultant to obtain a B-1 visa, an American employee of Infosys had to write a "welcome letter" fraudulently stating that the employee was coming to the US for meetings rather than to work on a client engagement. Palmer seeks compensatory and punitive damages on the charges. A US federal judge ruled against Infosys' request for arbitration in November 2011. The trial is scheduled to begin on 20 August, with a pre-trial conference scheduled for 20 July. Research Note includes copies of complaint against Infosys; Infosys response; and details on the allegations, the case, and claimed over-billing and client project labor import schemes presented by an Infosys consultant that would be of interest to customers of Infosys and to other off-shore service provider clients. (1,340 words) . . . More
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P&G Awards Ernst & Young and Infosys for Supplier Excellence
Monadnock Research - 10 November 2011
MR - P&G conferred its highest supplier honor, Business Partner of the Year, upon Ernst & Young, Infosys, and 10 other companies for 2011. E&Y was honored for its non-audit advisory work. P&G has more than 75,000 suppliers globally. This year under 1% of its partners were among those selected for awards. Business partners consistently performing at high levels within P&G's internal performance management system earned an Excellence Award. A total of 86 external partners were recognized this year. Beyond Business Partner of the Year recipients Ernst & Young and Infosys, 12 firms providing consulting services as part of their offering were also 2011 Excellence Award recipients. (450 words) . . . More
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Infosys Technologies to Rebrand as Infosys Ltd., Acknowledging Strategic Importance of Consulting in Service Offerings
Monadnock Research (Vol IV, No 15)- 16 May 2011
MR - Infosys plans to rebrand the company as Infosys Ltd. to underscore the strategic importance of management consulting, industry capabilities, and non-technology elements of the firm's service offerings. Infosys has also introduced a number of new growth platforms. Cloud Computing, Enterprise Mobility, and Sustainability have been added to learning solutions and business platform solutions as the main engines of future growth. The firm will focus its offerings around seven themes: Digital Consumers, Emerging Economies, Sustainable Tomorrow, New Commerce, Healthcare Economy, Smarter Organizations, and Pervasive Computing. (391 words) . . . More
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Consulting Leadership News: KPMG, Infosys, Deloitte, Ernst & Young, PwC, Hayes, PFK, and Ciber
Monadnock Research - 13 May 2011
MR - KPMG appoints Michael J. Andrew as Global Chairman, succeeding Tim Flynn in October 2011. N. R. Narayana Murthy's replacement at Infosys announced; Murthy appointed Chairman Emeritus; K. V. Kamath named as the Chairman of the Board; S. Gopalakrishnan named as the Co-Chairman of the Board; S. D. Shibulal named as the Chief Executive Officer and Managing Director. John McCue appointed leader of Deloitte's Energy & Resources Industry and Power & Utilities sector. Ernst & Young names Preston Thompson as Executive Director within its Financial Services Advisory practice; Mal Postings as the Chief Technology Officer within the IT Advisory Services practice; David White as Principal and Kristin Valente as Partner within Portland Advisory Practice; and Nathan Ives within its Power & Utilities Advisory Services Practice. Paul Williams Joins PwC US' Real Estate Business Advisory Services Practice. Robert Drewniak named leader of Hayes Management Consulting's Strategic & Advisory Services group. Andrea Foster Rejoins PKF Consulting USA as Vice President. CIBER Names Jayant Mehta Vice President of Business Solutions. (3,145 words) . . . More
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Consulting Leadership News: Deloitte, FTI Consulting, Censeo, Ernst & Young, CSC, Navigant, Capgemini, and Wipro
Monadnock Research - 28 April 2011
MR - Deloitte LLP elects Joseph Echevarria CEO and Punit Renjen Chairman; Harry Greenspun, M.D., joins Deloitte Center for Health Solutions; Bob Contri appointed U.S. financial services industry group leader. FTI Consulting appoints William M. Isaac as Senior Managing Director and head of the Financial Institutions Group. Kareem El-Alaily and Mark Klupt join Censeo as Principals; Steve Krauss joins as Corporate Development Officer; Barbara Meachin joins as Director of Professional Development; Dr. Timothy Laseter transitions from COO to commercial practice leader. Jonathan Dharmapalan appointed to lead Ernst & Young Global Telecom Center. CSC has named Alisoun Moore vice president and general manager for its North American Public Sector (NPS) Health Services Division. Greg Campanella and Kevin McHugh join Navigant Capital Advisors' Valuation & Financial Risk Management practice as Managing Directors. Capgemini Government Solutions has named Sandra Gillespie a Vice President in the Federal Government practice. Successor to Infosys founder, N R Narayana Murthy, to be announced 30 April. (2,590 words) . . . More
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Consulting Client Insights: Infosys
Monadnock Research (VIII, N15) - 6 May 2010
MR - Infosys has shifted its business model over the past 5 years toward one that more closely incorporates consulting services, and it seems to be working. The changes have allowed it to realize a 29 percent quarterly compound annual growth rate (CAGR) in revenues over the period, to $1.3 billion in Q4 fiscal 2010. Infosys added a total of 9,313 employees in the quarter/year-ended 31 March, with a net increase of 3,914. This represents a total voluntary and involuntary attrition rate of 5,399 in the latest quarter, or 5 percent. This is particularly problematic for the firm, since it now expects fiscal 2011 revenues to grow between 16 and 18 percent. (473 words) . . . More
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Infosys Completes Acquisition of McCamish
Monadnock Research - 15 December 2009
MR - Infosys BPO has successfully completed the previously announced acquisition of McCamish Systems. Infosys signed a definitive agreement to acquire the Atlanta, Georgia-based provider of insurance and financial services BPO and advisory services in November (400 words). . . . More
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Management and IT Consulting Industry Trends 2009
Monadnock Research (VII N12) - 6 March 2009
Monadnock Research has identified ten key trends that will impact buyers and providers of consulting services in 2009 and beyond. This Research Note provides details on those trends, including: shifts in distribution of category and industry spending on consulting services; increasing client focus on consulting category management; contractor/subcontractor relationship trends; innovative staffing models; flight to quality; crackdowns on sham consultancies; nationalistic sentiments; international consulting network trends; and alternatives to consultants. (subscription required) . . . More
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Indian Firms Prepare for H1-B Visa Restrictions
Monadnock Research - 23 Feb 2009
The current wave of U.S. domestic protectionism and political momentum is prompting India's largest technology firms to prepare to hire American consultants. Four of the top five H1-B recipient companies are headquartered in India. . . . More
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Infosys and Microsoft Form Supply Chain Advisory Alliance and Announce Results of Supply Chain Survey
KRC Research, Infosys & Microsoft
(29 January 2009) The average supply chain professional spends roughly 25 percent of his or her time finding and re-working supply chain data to get it to the required level of granularity and format, according to a recent study by Microsoft and Infosys. Sixty-five percent reported experiencing a supply chain disruption, and said it took hours or longer from the time of the disruption to when supply chain systems reported the incident. Half of business decision-makers report increasing complexity in their global supply chains, with nearly two-thirds reporting growth in products, geographies, and suppliers. . . . More
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Consulting Client Insights: Wipro, McKinsey, P&G, Google, Infosys, Deloitte, RSM McGladrey, State of NY, PwC, and KPMG
Monadnock Research Note - 5 December 2008
MRN - Wipro sees more order reductions and deferrals, than cancellations; Sees flight to size and quality, and business picking up in late first half of 2009. Staff swapping initiative highlights innovative consulting alternative. McKinsey on global market for IT and BPO services. Leading companies employ consultants, and consulting alternatives, to help reduce carbon footprints. Deloitte CEO on operating in a financial crisis and expansion plans in India. Smaller financial advisory firms also experience growth in tough economic times. Public sector pressure to decrease consulting spend. Big Four insolvency practice fees in the U.K. (subscription required) . . . More
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HCL Tops Infosys Bid for Axon Group; Board Recommends HCL Offer to Shareholders
Monadnock Research - 30 September 2008
(29 September 2008) HCL Technologies has made a 650 pence cash offer for UK-based SAP consultancy, Axon Group Plc, valuing the firm at approximately 441.1 million pounds ($801.7 million). This tops Infosys' 25 August bid of approximately 406 million pounds ($737.9 million). Axon's Board has formally switched its recommendation to shareholders from the Infosys proposal to HCL's offer (Update 1). . . . More
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Infosys to Acquire U.K. Consultancy Axon Group
Monadnock Research Note - 25 August 2008
(25 August 2008) Infosys has agreed to acquire the Axon Group in a cash transaction valued at £407.1 million ($753.1 million). Axon provides technology-enabled business transformation services based exclusively on SAP application platforms. The companies expect the transaction to be completed by November. (subscription required) . . . More
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Consulting Client Insights: Deloitte, Infosys, CSC, L.E.K., Pilson, KPMG, and TCS
Monadnock Research - 18 July 2008
MR - Deloitte signs agreement with Nortel to help the company reduce travel expenses for the firm and clients, and minimize carbon footprint. Infosys utilization rate dips to 68.9 percent and fixed-price contracts increase to 32.8 percent of total contracts; Management says client pricing remains stable, with strong demand from manufacturing clients and for services in the areas of innovation, R&D, and improved efficiency. Mullin wins bid to manage CSC's integrated marketing communications; highlighting marketing services trend across industries. Strategy firm L.E.K. forms strategic alliance with the firm of former CBS Sports president, Neal Pilson, highlighting willingness of global firms operating under traditional pyramid business models to engage niche strategic partners for commercial work. KPMG growth in India consulting work highlights global trend toward IFRS advisory services. TCS focuses on cost control to maintain profits. Says retention rates are highest in the industry. Looks to improve utilization and productivity. Shifts toward hiring less experienced professional staff. (subscription required) . . . More
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2007 Global Spending on Finance and Accounting Services Grew by 22 Percent
Everest Research Institute - 29 May 2008
Continued expansion of finance and accounting outsourcing (FAO) service providers, broader client recognition of FAO value, and client success stories drove a 22 percent FAO services spending increase in 2007, according to a recent study by the Everest Research Institute. Everest is also expecting future spending growth at a double-digit pace, driven primarily by a combination of expanding supplier capabilities and an increase in the number of organizations served by competent FAO vendors. . . . More
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