Consulting Leadership News: Roland Berger Strategy Consultants, Simon Kucher, Heidrick & Struggles, KPMG, PricewaterhouseCoopers, Ernst & Young, Capgemini, FTI Consulting, Charles River Associates, Aon Hewitt, Celerant, CACI, CSC and Booz Allen
Monadnock Research - 15 December 2011
Roland Berger opens offices in Jakarta, Dubai and Lagos; Appoints 26 new international Partners; Partners elect two new Supervisory Board Members. Simon-Kucher appoints 8 new Partners. FTI opens new office in Jakarta. Rebecca Szelc joins Charles River as a Vice President in Financial Accounting & Valuation practice. Linda Zimmerman joins Aon Hewitt as Senior Vice President and Global Marketing Leader. KPMG appoints Janet Davidson as Head of the Global Healthcare Center of Excellence. PricewaterhouseCoopers names Erik Hansen as Partner in Risk Assurance Services practice; Pamela F. Olson joins as Deputy Tax Leader and Leader of Washington National Tax Services practice. Capgemini Appoints Dee Burger as Telecom, Media and Entertainment Practice Sector Lead and Jean-Marc Steffann as Vice President. Navigant appoints Jim Vint Managing Director, and Kevin Blake and Kevin Byrne as Directors within the Technology Solutions practice; Karin Corfee as Managing Director in Energy Practice. Ernst & Young appoints Brendan LeBlanc as Executive Director in Americas Climate Change and Sustainability Services practice, and Chris Walker as Associate Director. Celerant appoints Neil Eurick as Vice President in Global Metals and Mining Practice. Mike Shove named COO CSC Managed Services; Andrew Anker appointed President, CSC Asia Group Operations; Chris DePippo named Vice President, Chief Ethics and Compliance Officer. Booz Allen Appoints Thad Allen as Senior Vice President. CACI US President, William Fairl, to Retire, Moves to Chief Development Officer Role; CACI COO, Daniel Allen, elevated to President of US Operations; Krisstie Kondrotis as Executive Vice President, Business Development. Booz Allen Appoints Thad Allen as Senior Vice President. (6,800 words) . . . More
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Consulting Leadership News: Korn/Ferry, CSC, KPMG, BDO, Cushman & Wakefield, PwC, CGI, E&Y, Celerant, Navigant, Alvarez & Marsal, BearingPoint, Huron, Campbell-Hill
Monadnock Research - 27 Oct 2011
MR - Korn/Ferry appoints Chuck Feltz as President of its Lominger products business. CSC CEO and Chairman, Michael Laphen, to retire. KPMG LLP Names Steven Hill Vice Chair, Strategic Investments. Sixty staff and 6 partners join BDO USA from Carneiro Chumney & Co. Cushman & Wakefield cuts staff and shifts focus from Dubai to Bahrain. CGI appoints George Schindler President of US operations and Ken Taylor as Vice-President, Cybersecurity. PwC names Dietmar Ostermann Global Automotive Advisory Leader. PwC appoints Eric Israel and Clinton Moloney as Managing Directors in Sustainability Business Solutions practice. Martin Steinbach appointed to lead Ernst& Young's IPO Center. BDO Consulting names Drew Olson to expand litigation and fraud investigation within Chicago Insurance practice. Celerant appoints Neil Eurick as Vice President within Metals and Mining practice. BearingPoint hires Rob Staples as Partner in UK Communications practice. Navigant appoints nine senior consulting professionals. Alvarez & Marsal appoints Lou Pahountis as Managing Director. Huron names Joel Feliciano as Managing Director. AirTran Senior Executive Kevin Healy Joins Campbell-Hill Aviation Group; Eric K. Ford joins as Vice President. (2,735 words) . . . More
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And in other news: CSC, HP, Deloitte, Accenture, and McKinsey
Monadnock Research - 25 October 2011
(MR) CSC takes heat for repeated Google apps delays at the City of Los Angeles, highlighting the down-side of information security concerns for cloud-based applications. HP decides to retain PC division to maintain breadth of client systems, software and services offerings. Accenture completes acquisition of Zenta. Deloitte signs strategic partnership with QlikTech for business discovery. Deloitte expands cloud consulting offering. Accenture Launches Global Social Media Innovation Center in Silicon Valley. CSC introduces FutureEdge, to help clients modernize in-house developed application portfolios. Accenture and Guidewire settle patent litigation; Guidewire to pay undisclosed sum and firms agree to cross-license patents. Former McKinsey consultant, Reza Banki, released from jail after convictions on three of five charges are reversed on appeal. (1,676 words) . . . More
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US Armed Services Settles Dispute with CSC
Monadnock Research - 29 September 2011
MR - CSC has reached a definitive settlement with the US Government in its previously announced agreement to settle a dispute with the Armed Services Board of Contract Appeals. The settlement calls for the government to give CSC a lump cash payment of $277 million. CSC will also receive a five-year contract extension, including four base years and a one year option year. The contract, worth around $1 billion, calls for CSC to continue to support and expand the capabilities of the systems covered under the original contract, which had been scheduled to expire in December 2011. The settlement also calls for the government to receive expanded intellectual property rights. (260 words) . . . More
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2011 Operations Consulting Rates
Monadnock Research (Vol IV, No 30) - 23 Sept 2011
This study presents an analysis of operations consulting rate structures for clients across a number of industries, including manufacturing, healthcare, pharmaceuticals, biotech, high tech, communications, energy, financial services, public services, and metals and mining. More than 85 percent of the rate structures were from global entities, and all were from organizations that fall within the 1,000 largest global organizations. Rates from 75 firms were analyzed across the operations consulting category, including a total of 126 firm-rate structures. This report presents statistics across 15 professional classifications, including a percentile analysis for each labor class. Rates from firms that were a subject of this analysis for the operations consulting rate category included: Accenture, ADL, A.T. Kearney, Bain, BCG, Booz&Co, Capgemini, Celerant, CSC, Deloitte, Huron, IBM, McKinsey, PA Consulting, PRTM, and PwC. Research Note includes 5 graphics and 15 tables - 8,000 words. . . . More
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IHS Signs Strategic Alliance with Deloitte
Monadnock Research - 23 Sept 2011
MR - IHS has entered into a strategic alliance with Deloitte Consulting to leverage what the firms say are combined organizational strengths, providing content, software, analytics and services to help clients address a variety of business priorities. IHS is a leading global provider of research and statistical information, including country and industry forecasting, commodity statistics, pricing and cost data. The companies will work together initially to develop and offer services and solutions to customers in the oil and gas, utilities, metals and mining, aerospace and defense, chemicals, manufacturing and government sectors. (650 words) . . . More
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Accenture Settles Rille Qui Tam Suit with US DOJ for $63.675 Million
Monadnock Research (Vol IV, No 29) - 18 Sept 2011
MR - Accenture has agreed with the U.S. Department of Justice to settle a whistle-blower suit filed in 2006 for $63.675 million. The Qi Tam lawsuit was originally filed by Rille and Roberts alleging that Accenture submitted false claims for payment under contracts with US federal agencies for IT consulting and services. The Justice Department characterizes the settlement as Accenture agreeing to resolve the claims that it received kickbacks for recommendations of hardware and software to the government, fraudulently inflating prices and rigging bids. Accenture continues to vigorously deny the allegations and says that the firm and the Justice Department have settled only to avoid the additional time, inconvenience and expense that would come with protracted litigation. The Accenture kickback allegations were part of a larger investigation of government technology vendors that has resulted in numerous settlements to date with firms that include IBM, PwC, CSC, Oracle, Hewlett-Packard, EMC, and Cisco. The total of the settlements paid by IBM, PwC, and CSC were around $6.5 million. That aggregated total was just a fraction of that paid by each of the firms that waited to settle. So there was clearly a significant premium charged to Accenture and the other firms that refused to address the risk early. Accenture's settlement, as well as that of Oracle, were in the range predicted by Monadnock Research in a September 2010 publication. This Research Note includes MR analysis and perspective on: the cost to firms of waiting to settle; why clients need to better understand firm partnerships, since acting in the client's best interest is often not in the firm's best interest; related case settlements and supporting documents, including complaints; and recommendations on what clients and firms should do to mitigate associated risk. (2 graphics, 1,950 words) . . . More
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CSC Acquires AppLabs
Monadnock Research - 14 Sept 2011
MR - CSC has acquired AppLabs Technologies, a leading provider of software testing and quality management services. AppLabs adds a portfolio of emerging technologies, proprietary methodologies and tools, and a specialized sales force to CSC. It significantly enhances the firm's capabilities in application testing services, and shortens the time-to-market for CSC's internal application testing as well as for client implementations. AppLabs 2,500 staff also add to CSC's industry capabilities for clients in financial services, healthcare, manufacturing, chemical, energy, natural resources, technology, and consumer products. (390 words) . . . More
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Maricom Systems Acquired by CSC
Monadnock Research - 2 Sept 2011
MR - CSC has acquired Maricom Systems, a provider of business intelligence and data management solutions. Maricom, based in Baltimore, Md., supports health IT systems within the US Department of Health and Human Services (HHS). CSC says the acquisition allows the firm expand its support of HHS efforts to implement IT improvements associated with the Patient Protection and Affordable Care Act. Maricom is also expected to enhance CSC's capabilities in healthcare informatics and data management. (230 words) . . . More
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U.S. Armed Services and CSC Agree to Settle Contract Dispute
Monadnock Research - 24 August 2011
MR - CSC has reached an agreement in principle with the US Government in a dispute related to contract claims. The case has been pending before the Armed Services Board of Contract Appeals. On 19 November 2010 the government and CSC entered into an non-binding agreement to stay the claims litigation and engage in mediation to resolve the claims and issues associated with the contract. Under the terms of the agreement, CSC would receive a lump sum upfront cash payment of $277 million and a five-year contract extension with an estimated value of $1 billion to continue to support and expand the capabilities of the systems covered by the original contract scheduled to expire in December 2011. CSC currently expects that the settlement will result in a non-cash pre-tax charge to earnings in its second fiscal quarter of approximately $250 million (270 words) . . . More
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CSC Completes iSoft Transaction
Monadnock Research (Vol IV, No 26) - 5 August 2011
MR - CSC has closed its acquisition of iSOFT Group Limited, a leading global provider of healthcare enterprise applications and implementation services. CSC paid around $502 million for the company. CSC Australia was the entity that executed the transaction, and iSoft will operate as a wholly-owned subsidiary of CSC Australia. More than 200 million patients across five continents are served by iSoft applications in over 8,000 hospitals and clinics. The firm's 3,000 staff provide applications and services in the areas of patient management, clinical management, medication management, departmental operations, scheduling, primary care, business intelligence, and incident management. Research Note includes transaction details and MR perspective on strategic implications. (835 words) . . . More
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Accenture to Acquire Niche Insurance Software and Services Firm, Duck Creek
Monadnock Research (Vol IV, No 24) - 24 July 2011
MR - Accenture has entered into an agreement to acquire Duck Creek Technologies, a privately held niche provider of software, consulting, and IT services to the property and casualty (P&C) insurance industry. The acquisition will strengthen Accenture's capabilities to support P&C insurers of all sizes, particularly within the mid-market. The companies say the combination would enhance Accenture's ability to help carriers adapt to market changes, more quickly launch products that match consumers' evolving needs, reduce operating costs, and improve customer satisfaction. We believe the acquisition also signals an early strategic shift of Accenture's focus to include the mid-market to fuel future growth. Research Note includes details on the players and our reasoning. (890 words) . . . More
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And in other news: Consulting Demand, BDO Censure, Pension Deficits, US M&A, Executives Lack Faith in Strategy, Sopra's Axway Spinoff, and CSC Institute
Monadnock Research - 10 June 2011
(MR) An Economist report discusses the rebound in consulting services, and the current shift from cost cutting to growth as the focus of engagements after the deepest consulting recession in decades. BDO financial advisory is censured by UK's Financial Services Authority for failures in its advisory role as a sponsor of Shore Capital Group. A recent Booz & Company survey of global executives found significant concerns and a lack of confidence in their own companies' growth and strategy efforts. US pension plan deficits increase by close to 18% in May 2011 According to Mercer research. Large transactions have fueled a 39% US M&A value increase in H1 2011 according to a PwC study. The Sopra Group board has approved the spinoff of Axway Software on the NYSE Euronext exchange in Paris. Accenture has named TBWA and Tag as advertising and production agencies. CSC has launched its Global Institute for Emerging Healthcare Practices to monitor worldwide healthcare trends, conduct studies, evaluate emerging best practices, and study potentially innovative uses of technology to improve productivity. (1,063 words) . . . More
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CSC Acquires VIXIA, a Brazilian IT Services Firm
Monadnock Research - 6 June 2011
MR - CSC (NYSE: CSC) has acquired VIXIA Consultoria e Tecnologia Ltda., a Sao Paulo-based IT services firm that provides core operational systems, business consulting, and systems integration services to insurance, reinsurance and financial institutions in Brazil. Geraldo Cavagnari, President, VIXIA, and Wagner Antunes, sales director, will join CSC as Managing Directors within the firm's Brazillian Financial Services Group. CSC says its combination with VIXIA will offer the Latin American market a proven, global portfolio of financial services-centric applications and services, along with deep, local market and service delivery expertise. VIXIA was previously a CSC partner, and the deal allows CSC to quickly expand its leadership team and staff with significant experience and relationships with local insurers and banks. (500 words) . . . More
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CSC Launches Infrastructure Utility Service
Monadnock Research - 9 May 2011
MR - CSC has introduced CSC Infrastructure Utility (IU), a cloud-based infrastructure utility in support of SAP applications, and built on Vblock Infrastructure Platforms. CSC says it enables organizations to rapidly migrate SAP workloads to the cloud and move workloads between dedicated and shared infrastructures. CSC is an SAP global services partner with more than 6,500 dedicated consultants with expertise in SAP software in 50 countries that have completed more than 2,000 implementations of SAP. (635 words) . . . More
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Location-Based Rating Schemes for Consulting Services
Monadnock Research (Vol IV, No 13) - 28 Apr 2011
MR - Some firms are willing to negotiate location-based rating schemes for strategic clients. So what are the average differences in rates for work provided exclusively at the client site when compared to rates for the same work provided at the firm site? Monadnock Research recently concluded an analysis of location-based rating (LBR) from more than 30 consulting firms that proposed 56 separate LBR schedules. Our study included analysis of 242 rate structures from 153 large and very large consulting firms providing services to the U.S. public sector to find those 56 schemes. Of the 153 firms, discounts were offered by 34 firms, primarily by level of professional providing services exclusively from the client facility. The study included rating schemes for IT Consulting, Management Consulting, Financial and Business Advisory Services, Human Resources Consulting, and Marketing Consulting. Research Note includes 2 graphics and firm-level rate analysis for the 34 firms and 56 LBR schedules. (840 words) . . . More
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