Maureen Broderick publishes "The Art of Managing Professional Services: Insights from Leaders of the Top Firms"

MR - Maureen Broderick of Broderick & Company has recently published The Art of Managing Professional Services: Insights from Leaders of the Top Firms. The book is based on over 130 interviews with leaders of the world's top consulting firms and offers Broderick's perspective on practical and proven best practices on how to master the ten areas that firm leaders need to focus on to build and maintain a strong organization. Forty best practices are featured in the book that highlight those ten key insights for managing professional services firms, which are: how to create and maintain a shared vision, values and culture; best programs to recruit, train and retain; great people; strategies to develop and manage a profitable portfolio of clients; what it takes to innovate services and share knowledge; the key metrics to monitor financial health; Insights into effective positioning, marketing and selling firm services; proven practices for rewarding and managing the partnership; a guide to both long-term and annual strategic planning; balancing structure and governance in a consensus-driven organization; and secrets for leading "incredibly smart and independent people." Clients can gain insights from the book into the challenges firms face in providing world class services, and into what it takes to maximizing engagement outcomes and value from strategic relationships. (250 words) . . . (to read the remainder of this article, please log in below.)