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Marin County Push to Replace Problematic SAP Implementation May be Premature

MR - California's county of Marin has completed a study that recommends the County cut its losses on what it views as a failed SAP implementation, and to pursue "New ERP System" options. But Marin may want to step back and take a closer look at the findings of the report it is using to support that conclusion. An 11 page document published by Marin's Information Systems and Technology group, including findings from independent consultancy Phoenix Business Consulting, concludes that any of the options that involve keeping SAP would be more costly than throwing it out and starting over. Analysis of those findings, however, appears to offer clues into apparent unrealistic expectations similar to what got Marin into its current predicament. This is the same system at the center of a dispute that resulted in a $30 million civil fraud action filed by Marin County against Deloitte Consulting in June. Research Note includes analysis of report findings and report PDF. (1,795 words) . . . (to read the remainder of this article, please log in below.)
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