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Consulting firm clients responsible for more than 65% of global management and IT consulting spending currently subscribe to Monadnock Research publications, along with thousands of professionals at the world's 500 largest consulting firms. Subscribe now!


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Roland Berger Opens Fifth China Office in Guangzhou
Monadnock Research - 15 May 2012
Roland Berger Strategy Consultants has opened a new office in Guangzhou in the south Chinese province of Guangdong. The firm now has five offices in Greater China, including mainland China, Hong Kong, Macao and Taiwan, and a total of 49 offices in 35 countries in Europe, Asia, North and South America, Africa and the Middle East. The Guangzhou office joins the existing regional locations serving clients in Beijing, Shanghai, Hong Kong and Taipei. The presence in Guangdong Province provides the firm's clients with a new and accessible office in South China. Roland Berger notes that it is the first among its global strategy-specialist peers at McKinsey, Bain, BCG and Booz & Co. to open an office in Guangdong Province. . . . More

Ousted Yahoo! CEO Blames Heidrick & Struggles in Fake Education Credential Fiasco
Monadnock Research (Vol V, No 11) - 14 May 2012
Yahoo's CEO is the latest executive to get caught in a "falsified education credentials" (FEC) scandal. Scott Thompson, Yahoo!'s former CEO, resigned that position and his Board seat for undisclosed personal reasons after his attempt to blame Heidrick & Struggles backfired. Thompson's misconduct remains under investigation for making a false claim that he had a degree in Computer Science from a small Massachusetts-based institution. That school, Stonehill College, was not granting Computer Science degrees when Thompson graduated with a claimed dual Accounting/Computer Science major. Even after having the misrepresentation brought to his attention, Thompson attempted to down-play it by shifting blame to a junior associate at Heidrick & Struggles, the executive search firm that managed his 2004 placement at PayPal. Thompson allegedly claimed he was unaware of the bogus education claims in his bios since then, despite obvious evidence to the contrary in recent SEC filings. Heidrick & Struggles, who was not involved in Thompson's appointment at Yahoo!, took the extraordinary step of providing Yahoo!'s management with confidential information refuting Thompson's claims of its involvement in the FEC misstatement. The £200 million UK judgment against Hewlett Packard related to a former SHL Systemshouse/EDS employee's fake education assertions highlights the risks facing companies that do not properly vet even lower-level job candidates. (Research Note includes MR perspective, supporting documents and details on professional services litigation related to falsified education credentials.) (1,835 words) . . . More

Driver Group Buys Dispute Resolution and Contract Advisory, Trett Consulting
Monadnock Research - 14 May 2012
Grontmij N.V. has sold its dispute resolution and contractual advisory firm, Trett Consulting, to Driver Group Plc. Trett's services were considered non-core to Grontmij's operations that are focused on the delivery of Engineering consulting. The firm says the disposal further facilitates Grontmij's focus on profitable organic growth. Prior to the transaction Driver's operations were in the UK, Africa and the Middle East. The acquisition fuels its global strategic expansion, particularly within the Netherlands and US. (315 words) . . . More

Hong Kong Proposes Regulatory Changes Making IPO Advisors Criminally Liable for Faulty Due Diligence
Monadnock Research (Vol V, No 10) - 9 May 2012
Hong Kong's security regulator has proposed changes that would extend criminal liability to IPO "sponsors" that knew, or should have known, that their clients were lying to investors during the initial public offering process. While the impact on sponsors is significant, it will also have implications for their services partners and client organizations. The proposed rule changes call for sponsors to be responsible for understanding all representations of their clients, even if the activities undertaken to achieve that are performed by others, including financial, management, legal, systems and valuation advisors, and other expert and non-expert third-parties. The Hong Kong Stock Exchange has been the largest IPO market in the world for the last three years. The surge in IPOs has fueled cases of firms rushing IPOs to market, even before the due diligence of dubious sponsors and advisors was completed. The proposal suggests steps to address that, and warns of a plan to step-up enforcement actions against consultancies, audit firms and law firms using existing statutes. This Research Note includes a summary of key implications for sponsors, service providers and client organizations seeking sources of capital in the Hong Kong market. Research includes a PDF of the proposed rules in full text. (4,000 words) . . . More

Confidentiality Breach by Martin Marietta and its Advisors Halts Vulcan Hostile Takeover Bid
Monadnock Research (Vol V, No 9) - 9 May 2012
Martin Marietta Materials, and its M&A, PR and antitrust advisors, were found to have routinely violated the terms of confidentiality agreements signed with Vulcan Materials Company related to a proposed friendly merger that ultimately turned into an attempted hostile takeover. The controversial remedy issued by the Delaware Court is a 4-month "standstill" order that forecloses any reasonable possibility that Martin Marietta would be able to take control of Vulcan in a hostile bid for a year or more. This Research Note includes the 135 page opinion and summarizes key issues associated with the confidentiality breach, details on the advisors, and why the court took the extraordinary step of blocking a hostile takeover as a consequence for unethical acts in violation of contractual agreements, when an anticipated worst case scenario of monetary damages would have paled in comparison to the gains to be realized in Martin Marietta's hostile take-over of Vulcan. (1,085 words) . . . More

Consulting Leadership News: Accenture, Roland Berger, CSC, Deloitte, North Highland, Segal, Celerant and Navigant
Monadnock Research - 13 May 2012
Accenture names Giles C. Pélisson as Board member. Roland Berger hires leaders of Kline & Co. Energy practice; Appoints William R. Downey Jr. and Jonathan Goldhill as Partners, and Gillian Morris as Principal. CSC appoints Paul Saleh as Vice President and CFO; Jon Love as Vice President NPS Defense Group. Deloitte names Deborah DeHaas as Chief Inclusion Officer; DTTL Global CEO Barry Salzberg appointed Chairman Worldwide United Way. North Highland appoints Valerie Barckhoff as Vice President in its Atlanta Healthcare practice and David Reiling as Executive Vice President , International. Robert Kurak joins Segal as Vice President and Consulting Actuary; Joanne T. Burns joins as Senior Vice President and National Communications Practice Leader. Maarten van Hasselt joins Celerant Consulting as Senior Vice President and Americas Energy Sector Leader. Alba Avila Quintana, Patrick J. McArdle and Alma Angotti join Navigant's AML Practice as Directors (1,975 words) . . . More

Deloitte Completes Acquisition of Restructuring Advisor, CRG Partners
Monadnock Research - 30 April 2012
Deloitte has completed its previously announced acquisition of financial restructuring, turnaround management and bankruptcy reorganization specialist, CRG Partners. Deloitte acquired substantially all of New York-based CRG's assets, marking a major expansion of the Deloitte Financial Advisory Services subsidiary of Deloitte LLP. Deloitte's Reorganization Services Group and former CRG professionals will now operate under the name Deloitte Corporate Restructuring Group (Deloitte CRG). William Snyder will co-lead the practice with Sheila Smith, the group's former practice leader. (340 words) . . . More

Infosys Accused of Over-Billing Clients and Falsifying Documents in US Visa Manipulation Case
Monadnock Research (Vol V, No 8) - 16 April 2012
A civil lawsuit filed in US Federal court in Alabama against Infosys is about to turn into a nightmare for the firm, and likely for other India-headquartered consulting and IT service providers. Infosys stands accused of 6 civil charges by one of its consultants, associated with improperly using B-1 visas for workers coming into the US to work. The scheme alleged by Palmer was that for a foreign Infosys consultant to obtain a B-1 visa, an American employee of Infosys had to write a "welcome letter" fraudulently stating that the employee was coming to the US for meetings rather than to work on a client engagement. Palmer seeks compensatory and punitive damages on the charges. A US federal judge ruled against Infosys' request for arbitration in November 2011. The trial is scheduled to begin on 20 August, with a pre-trial conference scheduled for 20 July. Research Note includes copies of complaint against Infosys; Infosys response; and details on the allegations, the case, and claimed over-billing and client project labor import schemes presented by an Infosys consultant that would be of interest to customers of Infosys and to other off-shore service provider clients. (1,340 words) . . . More

And in other news: Marin County, Deloitte Consulting, KPMG, BlackLine, Aon Hewitt and Northridge
Monadnock Research - 14 April 2012
Marin County loses another stage in its battle with Deloitte Consulting. KPMG formalizes strategic alliance with BlackLine for balance sheet account reconciliation application suite. Northridge acquires Aon Hewitt's Customer Contact Monitoring group. (480 words) . . . More

British Consultant's Death in China Now a Global Murder Investigation Involving Former Politburo Member, Family and Colleagues
Monadnock Research (Vol V, No 8) - 12 April 2012
Neil Heywood, a British national living in China and working as a consultant, was found dead in a Chongqing hotel room in November 2011. The chain of events since then has devolved into China's biggest scandal in decades. The death was originally reported to British authorities as heart failure due to excessive alcohol consumption. Chinese authorities cremated the body before an autopsy could be performed, and the leader of Chongqing's police force subsequently requested asylum in the US because he feared for his life after allegedly finding Heywood had been poisoned. Today, Bo Xilai, a prominent member of the Chinese Communist Party's inner-circle, has been relieved of all his official duties. His wife, Gu Kailai, formerly one of China's most well-known attorneys, is being detained as a suspect in Heywood's murder, along with Zhang Xiaojun, and orderly in her home. This Research Note explores the relationship and influence Heywood had with the family of one of China's most prominent political figures, and how the consulting work of Haywood and others at Hakluyt & Co., HL Consulting, and Horas Consultancy and Investment, factor into the investigation into his murder. It also presents the associated charges that carry the death penalty in China. (2,695 words) . . . More

BMO Financial Agrees to Buy CTC Consulting
Monadnock Research - 12 April 2012
BMO Financial Group has entered into a definitive agreement to acquire CTC Consulting, of Portland, Oregon. CTC Consulting offers advisory services to high net worth individuals, helping clients preserve and enhance wealth. CTC will merge with Harris myCFO, BMO's wealth management business serving US ultra-high-net-worth clients. The deal is expected to close in the second calendar quarter of 2012. (320 words) . . . More

Accenture Completes Purchase of Analytics Consultancy, Neo Metrics
Monadnock Research - 10 April 2012
Accenture has completed the acquisition of Madrid-based Neo Metrics Analytics S.L., a leading niche consulting firm specializing in predictive analytics and optimization. Neo Metrics' R&D capabilities and intellectual property will be integrated within Accenture's analytics portfolio, including Neo Metrics' advanced modeler, a tool that generates analytical models and insight from organizational information. Accenture says the advanced modeler will enhance this capability and will allow it to help clients rapidly analyze and predict customer behavior, and respond to key outcomes. Neo Metrics will also add to Accenture's capability around analyzing social network to identify and leverage hierarchies within online customer communities. . . . More

Consulting and Advisory Firm Thought Leadership: Booz & Co. and Gartner
Monadnock Research - 9 April 2012
Booz & Co.: The average span of control of CEOs, measured by their number of direct reports, has doubled in recent years. New CEOs are choosing to eliminate the Chief Operating Officer position. Gartner Gartner is reducing its worldwide IT spending outlook. IT services spending is expected to grow by just 1.3%, down by 80% from 5.2% growth in 2011. The firm expects global public services IT spending to be most significantly affected, contracting moderately in 2012 and 2013. Gartner also forecasts US government spending to be essentially flat in 2012 before contracting in 2013. (200 words) . . . More

Heidrick & Struggles appoints Anne Lim O'Brien, Vice Chairperson, Global C&O and Board of Directors Practice; Names 11 Partners and 16 Principals.
Monadnock Research - 4 April 2012
Heidrick & Struggles has appointed Anne Lim O'Brien as Vice Chairman within the Global CEO & Board of Directors Practice at Heidrick & Struggles. Heidrick & Struggles also names 11 Partners and 16 Principals. Partner appointments: Matt Aiello, Information Officers Practice - Washington, D.C.; Alessandra Bassetti, Consumer Practice - Milan; Immo Futterlieb, Industrial Practice - Munich; Jenni Hibbert, Financial Services Practice - London; Mark Kim, Consumer/Life Sciences Practices - Seoul; Michael Krot, Leadership Consulting - San Francisco; Catherine Lefebvre, Global Technology & Services Practice- Paris; Srinivas Maddali, Life Sciences Practice - New Delhi; Emma Porteous, Consumer Practice - London; Steve Stine, Global Technology & Services Practice - Singapore; and Ben Tucker, Education & Social Enterprise Practice - London. Principal appointments: Alyse Bodine, Financial Officers Practice - Philadelphia; Bill Bryan, Financial Services Practice - New York; Joshua Clarke, Global Technology & Services Practice - Boston; Michelle Doo, Education & Social Enterprise Practice - Hong Kong; Julian Ha, Legal, Risk Compliance & Government Affairs Practice - Washington, D.C.; Yuki Handa, Global Technology & Services Practice - Tokyo; Rachel Metson, Education & Social Enterprise Practice - Wellington, New Zealand; Renee Neri, Financial Services Practice - New York; Henry Osborn, Consumer Practice - Tokyo; Michael Otte, Supply Chain/Industrial Practices - Atlanta; Christian Roedermund, Consumer Practice - Dusseldorf; Stephen Schwanhausser, Marketing, Sales & Strategy Officers Practice - New York; Kerry Shepherd, Education & Social Enterprise Practice - London; Niren Thanky, Life Sciences Practice - London; Yu-Chieh Wang, Life Sciences Practice - Atlanta; and Jeremy Zeman, Financial Services Practice - Chicago.(375 words) . . . More

Capita Acquires Bluefin Corporate Consulting from AXA
Monadnock Research - 4 April 2012
Capita plc will acquire UK-based Bluefin Corporate Consulting from AXA for £50 million in cash, and no assumption of debt. Bluefin provides employee benefits consulting to large and mid-sized corporations. It will be combined with Capita's corporate pensions consulting business, Capita Hartshead. The transaction excludes Bluefin's general insurance and wealth management business. Bluefin Corporate Consulting's CEO, Nick Burns, will join Capita as CEO of the combined Bluefin/Capita Hartshead business. (370 words) . . . More

Deloitte to Acquire Turnaround Advisor, CRG Partners
Monadnock Research - 3 April 2012
Deloitte has reached an agreement to purchase CRG Partners, a turnaround and restructuring advisory specialist. CRG is a leading provider of operational and financial restructuring services, based in New York. This marks a major expansion of the financial restructuring, turnaround management and bankruptcy reorganization practices of the Deloitte Financial Advisory Services subsidiary of Deloitte LLP. The CRG acquisition expands Deloitte's global professionals in associated practice areas by just under 6 percent. (310 words) . . . More

Ford Consulting Group Acquired by Geosyntec
Monadnock Research - 2 April 2012
Geosyntec Consultants has acquired Ford Consulting Group Ltd., a leading UK-based contaminated land consultancy. The firm will be branded Ford Consulting Group, a Geosyntec Company. The FCG team has 14 hydrogeologists, engineers, and environmental scientists based in Delph, U.K., with a satellite location in Dublin, Ireland. They join Geosyntec's team of more than 900 engineers, scientists, and other specialists serving clients from 50 offices in the US, Canada, Europe, Malaysia, and Australia. (360 words) . . . More

Saint Consulting Granted License to Kill Real Estate Development Projects by US Federal Court
Monadnock Research (Vol V, No 7) - 29 March 2012
A US Federal court in Illinois has dismissed all claims brought in a suit against the Saint Consulting Group and its retail client SuperValu. The verdict affirms the right of a consulting firm to work in concert with a client to block development of real estate projects that might also restrain competition, even if the tactics employed were admittedly "sneaky and underhanded". The charges involved two proposed commercial real estate developments in Illinois that were to be built by retail center developers Rubloff and McVickers. SuperValu wanted to block the proposed complexes because they included Wal-Mart and other large retail stores that would compete with its local retail operations that included Albertson's, Jewel-Osco, and Cub. Saint Consulting secretly helped SuperValu support the efforts of the proposed shopping center's neighbors to block the Rubloff development in city council and court proceedings that started in 2007. The clandestine actions of Saint and SuperValu were later disclosed in a Wall Street Journal report based on 3,000 leaked documents from a former Saint Consulting staffer. The consultancy advertises itself as protecting clients from unwanted competition, and touts its consultants as "Wal-Mart killers". The firm's questionable ethical tactics have made it past a significant legal hurdle, but challenges remain since the court allowed Rubloff to re-file the charges under certain conditions. Research Note presents an analysis of the client and firm implications of the court's findings, and the associated legal issues that include confidentiality, anti-trust, fraudulent conduct and conspiracy, tortious interference, abuse of process, common law fraud and conspiracy, inducement of breach of fiduciary duty, conversion, replevin and misappropriation of trade secrets. Includes copies of decision, complaint and various court filings. (1,570 words) . . . More

Deloitte Acquires HR Consultancy, Aggressor
Monadnock Research - 29 March 2012
Deloitte has signed a definitive agreement to acquire Aggressor LLC, a leading consultancy that focuses on implementation services for Workday applications and services. Workday is a leader in software as a service (SaaS) enterprise solutions for global human resources (HR), payroll and financial management. The firm's Co-founder, Chairman and Co-CEO is David Duffield. Duffield also founded HR software firm Peoplesoft. Agressor's headquarters is located near Workday in Pleasanton, Calif., Peoplesoft's former headquarters. Deloitte says the acquisition elevates the firm as a leader in Workday HR and finance consulting services for transformational and technology-only deployments. (450 words) . . . More

Consulting Leadership News: BDO, Accenture and PwC
Monadnock Research - 26 February 2012
BDO USA names Wayne Berson CEO. Accenture appoints Michael I. Cole as Group Chief Executive, Technology; Chris Smith joins as US Federal Chief Technology and Innovation Officer; Vartan Dilanian named Managing Director, Russia; and Aimie Chapple voted MCA President. Ian Powell has been elected for another 4 year term as Chairman and Senior Partner of PwC UK firm; Appoints Margaret Cole as General Counsel and Executive Board member. (700 words) . . . More


2011 Strategy Consulting Rates
Monadnock Research (Vol IV, No 37) - 28 Oct 2011
This study presents an analysis of hourly strategy consulting rate structures for global 1000 clients across a number of industries. Rates from 70 firms were analyzed across the strategy consulting category, including a total of 119 firm-rate structures. Each section presents descriptive statistics for each of the Monadnock Research professional areas, including mean, median, range, min, max, and the number of rate structures analyzed. Each labor category is described in full detail, including experience and education requirements, and includes a percentile analysis of hourly rates. Rates from firms that were a subject of this analysis for the strategy consulting rate category included: McKinsey & Co., the Boston Consulting Group (BCG), Bain & Co., Booz&Co, Accenture, Deloitte, LEK, Roland Berger, Oliver Wyman, Capgemini, IBM, and PwC. Research Note includes 6 graphics, 15 tables and 8,230 words. The companion report is more than 80 pages and contains 52 tables and charts. . . . More

2011 Operations Consulting Rates
Monadnock Research (Vol IV, No 30) - 23 Sept 2011
This study presents an analysis of operations consulting rate structures for clients across a number of industries, including manufacturing, healthcare, pharmaceuticals, biotech, high tech, communications, energy, financial services, public services, and metals and mining. More than 85 percent of the rate structures were from global entities, and all were from organizations that fall within the 1,000 largest global organizations. Rates from 75 firms were analyzed across the operations consulting category, including a total of 126 firm-rate structures. This report presents statistics across 15 professional classifications, including a percentile analysis for each labor class. Rates from firms that were a subject of this analysis for the operations consulting rate category included: Accenture, ADL, A.T. Kearney, Bain, BCG, Booz&Co, Capgemini, Celerant, CSC, Deloitte, Huron, IBM, McKinsey, PA Consulting, PRTM, and PwC. Research Note includes 5 graphics and 15 tables - 8,000 words. . . . More

2011 HR Consulting Rates
Monadnock Research (Vol IV, N 23) - 23 July 2011
This Research Note includes the findings a client study of Human Resource (HR) consulting rate structures across a number of industries. More than 85 percent of the rates analyzed were from global entities, including a total of 45 firm-rate structures. All were from organizations that fall within the 1,000 largest global organizations. This report presents statistics across 15 professional classifications, including a percentile analysis for each labor class and detailed descriptive statistics. Rates from firms that were a subject of this analysis include Accenture, ACS, AON Hewitt, Booz&Co, Capgemini, Deloitte, Hay, IBM, Mercer, North Highland, Plus Delta, PA, Point B, PwC, and Towers-Watson. (1 graphic, 16 tables, 6,980 words) . . . More

2011 IT Strategy Consulting Rates
Monadnock Research (Vol IV, N22) - 7 July 2011
This is the Strategy Consulting companion Note to the IT Consulting Research Note published in June. This study analyzes comprehensive IT strategy consulting rate structures of clients across a number of industries, including manufacturing, healthcare, pharmaceuticals, biotech, high tech, communications, energy, financial services, public services, and metals and mining. More than 80 percent of the rate structures were from global entities, and all were from organizations that fall within the 1,000 largest global organizations. Rates from 63 firms were analyzed across the IT Consulting and IT Strategy Consulting service categories, with 110 rate structures. Rates from firms that were a subject of this analysis include: Accenture, Atos Origin, AT Kearney, Bain, BCG, Booz, McKinsey, Capgemini, CSC, Deloitte, IBM, KPMG, Oliver Wyman, PA Consulting, PRTM, PwC, TCS, and Wipro. This Research Note presents statistics across 14 professional categories, including detailed descriptive statistics, a percentile analysis for each labor category, and strategy rate differential premiums for each labor category. (2 graphics, 14 tables, 6,350 words) . . . More

2011 IT Consulting Rates
Monadnock Research (Vol IV, N19) - 26 Jun 2011
This Research Note presents the findings of a comprehensive IT consulting rate study across a number of industries, including manufacturing, healthcare, pharmaceuticals, biotech, high tech, communications, energy, financial services, public services, and metals and mining. More than 80 percent of the rate structures analyzed were from global organizations that fall within the 1,000 largest global entities. Rates from 63 firms were analyzed, including 110 separate rate structures. Firms that were a subject of this analysis include: Accenture, Atos Origin, AT Kearney, Capgemini, Cognizant, CSC, Deloitte, Hewlett-Packard, IBM, Infosys, KPMG, North Highland, Oracle, PA Consulting, Point B, PwC, SAIC, SAP, TCS, and Wipro. IT Strategy Consulting rates are presented in a companion report. This Note presents findings across 13 professional categories, including descriptive statistics and a percentile analysis for each labor category. (1 chart and 26 tables - 5,375 words) . . . More

Location-Based Rating Schemes for Consulting Services
Monadnock Research (Vol IV, No 13) - 28 Apr 2011
MR - Some firms are willing to negotiate location-based rating schemes for strategic clients. So what are the average differences in rates for work provided exclusively at the client site when compared to rates for the same work provided at the firm site? Monadnock Research recently concluded an analysis of location-based rating (LBR) from more than 30 consulting firms that proposed 56 separate LBR schedules. Our study included analysis of 242 rate structures from 153 large and very large consulting firms providing services to the U.S. public sector to find those 56 schemes. Of the 153 firms, discounts were offered by 34 firms, primarily by level of professional providing services exclusively from the client facility. The study included rating schemes for IT Consulting, Management Consulting, Financial and Business Advisory Services, Human Resources Consulting, and Marketing Consulting. Research Note includes 2 graphics and firm-level rate analysis for the 34 firms and 56 LBR schedules. (840 words) . . . More

2011 Big Four Consulting and Advisory Services Rates
Monadnock Research (Vol. IV, No. 10) - 17 Mar 2011
MR - This Monadnock Research Note summarizes the findings of a recent client study into Big Four consulting and advisory services rates. Since we find that rate data for the Big Four is not particularly useful unless it is presented across individual rate categories, this Note provides median rates for firms across the following 12 categories: Strategy; Operations; Accounting and Financial Strategy; Legal, Forensic and Risk Advisory; Internal Audit and Compliance; Transaction Advisory; Tax Advisory; Performance Services; IT Audit; Human Resources; IT Consulting; and IT Strategy. Research Note includes 4 charts. (850 words) . . . More

Big Four 2010 Advisory Practice Rankings and Ratios
Monadnock Research (Vol IV, No 9) - 17 March 2011
MR - Global non-audit advisory services of Big Four firms, including tax services, again broke the $50 billion (USD) mark in fiscal 2010 after retreating briefly in 2009, representing a 3.23 percent increase over 2009 levels. Total non-tax advisory services of Deloitte, KPMG, PricewaterhouseCoopers, and Ernst & Young were $27.8 billion, an increase of 8.1 percent over fiscal 2009. This Monadnock Research Note ranks the Big Four firms across their non-audit service categories. It also includes ratios of audit to non-audit advisory work for the Big Four, and provides MR perspective on what it all means to buyers, sellers, and regulators of associated services. Research Note includes 6 charts. (3,075 words) . . . More

Big Strategy 2011: Consulting Rates and Guidelines for Working with the World's Largest Strategy Specialists
Monadnock Research (Vol. IV, No. 2) - 15 Jan 2011
MR - Literally thousands of firms consult in the area of strategy, but a very small number of large firms view strategy as their core focus. This Research Note focuses on "Big Strategy," or who we view as the world's largest strategy specialists. Working with these firms is different. And there are a number of reasons why it is important for consulting clients to understand the differences. This Research Note provides our estimates and perspectives on: 2011 mean and median rates, and rate ranges by category of professional; average strategy engagement duration; unique project characteristics; what makes firms in this category unique and distinct from large multi-line firms providing similar services; and how to effectively maximize engagement value. Note also provides important keys to better understanding how the rate structures of strategy specialists can be assessed and compared to hourly rate structures of other providers of strategy consulting. (three graphics - 3,045 words) . . . More

Maverick Spend: Strategies for Controlling Unauthorized Consulting Expenditures
Monadnock Research (VIII N24) - 1 July 2010
MR (VIII N24) - Capturing and managing by-pass spending ("maverick spend") on consulting services is a significant challenge for most global sourcing and procurement organizations. But controlling spend in other procurement categories is generally met with much less resistance. Complexity of this service area combines with a dynamic participant marketplace, and the political influence of decision stakeholders, to set consulting apart from other procurement areas. Understanding the consulting category and its many facets and history is crucial to building an effective program to minimize maverick spend on services. This Research Note presents our perspectives and observations on best practices, and our findings from a recent Monadnock Research study on the practices of twelve organizations representing an estimated $7.6 billion in spending on consulting services annually. (5 Charts, 4,425 words) Link to purchase White Paper for non-subscribers: http://www.monadnockresearch.net/products/item37.cfm . . . More

2010 Consulting Services Sourcing & Procurement Trends: Top Strategic Priorities
Monadnock Research (VIII N14) - 23 April 2010
MR - Recent MR research has identified 18 strategic priorities of consulting services sourcing and procurement organizations. Our "Consulting Category Management 2009: Trends and Best Practices" report profiles what 7 leading organizations have done in these areas to better leverage spending on consulting services and to maximize value from strategic firm relationships. This Research Note lists those priorities and sets the stage for an upcoming in-depth series of research studies on the practices of consulting services sourcing and procurement organizations within each of these 18 strategic areas. The first in the series will be a study into reigning in consulting "maverick / bypass spend." Study participants will receive a PDF containing full detail on study results. The survey will take just 15 minutes to complete, and we encourage category managers and other procurement executives familiar with the category to participate. This study is open to participants now. Paste the link inside the parentheses into your browser and select, to be directed to the Monadnock Research Web site for participation details: (http://survey.monadnockresearch.com/limesurvey/index.php?sid=95611<=en) . . . More

2010 Large Firm US Public Sector IT Consulting Services Rates Increase by Nearly 3 Percent
Monadnock Research (VIII N12) - 19 March 2010
Rates for IT consulting services provided by the largest firms to US public service organizations in 2010 increased by just under 3 percent over 2009 levels. The mean hourly rate for services across all categories for the 100+ firms surveyed was a little more than $170. This Research Note is the second in our series of rates by practice area and summarizes our analysis of fees under the U.S. GSA's Schedule 70, Sections 135-51, IT Professional Services (ITPS). It also analyzes the consolidated hourly rates of each firm across Monadnock Research's 8 labor rate categories, for the largest of the 3,650 firms providing services in the ITPS category. (1,633 words, 5 Charts) . . . More

2010 US Public Sector Business Consulting Services Rates Increase by 3.5 Percent
Monadnock Research (VIII N10) - 12 March 2010
Rates for business consulting services provided to US public service organizations in 2010 increased by 3.5 percent over 2009 levels. The mean hourly rate for services across all categories was a little under $200. But less than one-fifth of business consulting services firms included executive-level positions in their negotiated rate schedules. This Research Note summarizes our analysis of rates for the business consulting services category under the US GSA's Schedule 874, Mission Oriented Business Integrated Services (MOBIS). It also analyzes the consolidated hourly rates of each firm within MR's 8 labor rate categories, including details on the categories themselves, for the top 5 percent of the 2,000 firms providing related services. Over the next eight weeks we will publish our analysis of rates for financial and business advisory services, human resources and administrative services, advertising and integrated marketing services, and information technology professional services. (1,850 words, 4 Charts) . . . More

2010 Global Consulting Firm Rate Study Launches - Free to Participants
Monadnock Research - 25 February 2010
Monadnock Research announces its comprehensive research program for 2010 consulting firm rates. The study will be the largest negotiated client rate study ever conducted. Participation is free and confidential. Statistical results will be aggregated and reported in a final series of 500+ page reports by industry that will be made available only to participants. . . . More

Consulting Category Management: Trends & Best Practices
Monadnock Research (VIII N1) - 1 January 2009
Monadnock Research conducted a number of interviews with consulting category management executives at leading organizations during 2009. This 60 page report provides details on the trends, best practices, and strategic priorities at 7 organizations with leading consulting category management practices. The report also provides details on the Monadnock Research Value Leadership Framework for consulting category management. Purchase report here: http://www.monadnockresearch.net/products/item32.cfm . . . More

Strategic Diversification of Mid-Market Companies the Top Priority for Engaging Consultants and Advisors
Clemente Comm. (VII N54) - 9 December 2009
Clemente - Forty-five percent of U.S. middle-market companies say the process of "strategic diversification" is a main driver for retaining consultants and other professional services firms, according to the findings of a recent study by Clemente Communications. More than 36 percent rank complications in R&D/new product development as a primary concern, and nearly 33 percent voice fear about delays in new product launches. More than 72 percent of client organizations plan to evaluate three or more firms before making an engagement decision (455 words). Purchase 80 page report here: http://www.monadnockresearch.net/products/item34.cfm . . . More

US Public Services: 2010 Large Firm Consulting Rates
Monadnock Research (VII N49) - 6 November 2009
The US General Services Administration (GSA) is the world's largest consulting services procurement organization. This 500 page report provides consulting rate details for all professional levels and consulting categories for more that 125 of the largest providers of management and IT consulting services to U.S. Federal, State, and Local government clients. Purchase report: http://www.monadnockresearch.net/products/item30.cfm . . . More

Insurance & Financial Services: Consulting Services Procurement Profile
Monadnock Research (V2, N42) - 21 August 2009
Monadnock Research (MR) recently interviewed the Vice President of Global Procurement, the Director of Professional Services, and the Consulting Category Lead of a Fortune 100 international provider of insurance and financial services to discuss their perspectives on the sourcing and procurement of consulting services. Based in the US, these individuals have responsibility for global management consulting services spend. . . . More

Financial Services II: Consulting Services Procurement Profile
Monadnock Research (V2, N37) - 10 July 2009
Monadnock Research (MR) recently interviewed the Vice President of Global Strategic Sourcing at one of the largest providers of financial services globally, where we discussed their consulting services sourcing and procurement practices. This client organization White Paper summary offers perspective on current trends; analysis of competitive bids; consulting category management; contracting strategies and getting more value from engagements; demand management; vendor rationalization; firm performance management; consulting spend analysis and analytics; common errors made by sourcing professionals; procurement challenges; reigning-in maverick spend; changes in the way firms market services; procurement group structure; and internal consulting organization. (subscription required) . . . More

Pharmaceuticals and Biomedicine: Consulting Services Procurement Profile Summary
Monadnock Research (V2, N34) - 19 June 2009
Monadnock Research recently interviewed the senior director responsible for sourcing and procurement of consulting and professional services at one of the world's largest biomedical and pharmaceutical companies. The interview provides perspective on the company's current demand for consulting services globally, discounting, services spending, practice area trends, maverick spend, contracting best practices, firm compensation schemes, demand management, organization structure, value objectives, consulting alternatives, challenges, and internal category management strategy, maturity and best practices. (subscription required) . . . More

Consumer Goods: Consulting Services Procurement Profile Summary
Monadnock Research (V2 N29) - 5 June 2009
Monadnock Research (MR) recently interviewed the Sourcing and Procurement Manager for Consulting Services at a Fortune 500 multinational consumer goods company, a leader in virtually every category it serves. The interview provides perspective on the company's current demand for consulting services globally, practice area trends, contracting best practices, firm compensation arrangements, services spending, organization structure, engagement value objectives, consulting alternatives, sourcing and procurement challenges, and internal category management strategy, maturity and practices. (subscription required) . . . More

Financial Services: Consulting Services Procurement Profile Summary
Monadnock Research (V2N26) - 22 May 2009
Monadnock Research (MR) recently interviewed the Global Head of Category Management for one of the world's largest financial institutions, currently operating in more than 170 countries globally. This Research Note provides a summary of that interview, and provides perspective on the company's current worldwide demand for consulting services, practice area trends, contracting best practices, firm compensation arrangements, services spending, organization structure, engagement value objectives, consulting alternatives, sourcing and procurement challenges, and internal category management strategy, maturity and practices. (subscription required) . . . More

High Technology: Consulting Services Procurement Profile Summary
Monadnock Research (V2N24) - 15 May 2009
Monadnock Research (MR) interviewed the category leader for management and IT consulting services at one of the world's largest software companies in March 2009 to discuss procurement of consulting services at this software giant that controls more than $1 billion in annual consulting spending. This Research Note provides a summary of the white paper, and covers trends in demand for consulting services internally, consulting project value, alternatives to consultants, consulting agreements, consulting category management challenges, changes in consulting services sales techniques, emerging service opportunities, and procurement organization structure. (subscription required) . . . More

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