The Monadnock Research Member Network is a community of professionals at the world's largest organizations that are responsible for engaging management and IT consultants and advisory services firms. Community members include consulting procurement category managers, CPO's, internal consultants, project leaders, firm executive contacts, and engagement decision makers. Our mission is to ensure that our members are well informed about consulting industry trends and developments, and that they have the information and resources necessary to maximize value from engagements and strategic firm relationships. Clients responsible for over 40 percent of global management consulting. IT consulting, and advisory services spending read our Consulting Industry NewsWatch weekly!
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Monadnock Research hosts a community of leaders at the world's largest organizations that are responsible for engaging management and IT consultants, as well as leaders and professionals at firms that provide consulting and advisory services. Community members range from consulting procurement category leaders and CPOs, and internal and external consultants, to project managers and executive sponsors, relationship managers, firm principals, and engagement decision makers. Clients responsible for more than 40 percent of global management and IT consulting spending read our Consulting Industry NewsWatch weekly, along with thousands of professionals at the world's 500 largest consulting firms!

BAE Systems Reaches Settlement with U.S. and U.K. Governments Over Bribery Charges
Monadnock Research - 5 February 2010
MR - BAE Systems has reached settlements associated with a U.K. Serious Fraud Office investigation first disclosed by BAE in November 2004 and a U.S. Justice Department investigation disclosed in June 2007. The agreements, if approved by courts in the U.K. and U.S., call for BAE to pay £30 million in a combined fine to the U.K. Government and as a charitable contribution to benefit Tanzania, and to pay the U.S. a fine of $400 million and make assurances of future regulatory compliance. BAE admits to paying bribes to a marketing consultant in 1999 to secure a radar system order from the government of Tanzania. (401 words) . . . More

Sky Broadcasting Wins Fraud Ruling Against EDS/HP Over Failed Consulting Project
Monadnock Research (VII N5) - 28 January 2010
MR - British Sky Broadcasting (Sky) has won a partial victory in its 5 year legal battle against HP Enterprise Services UK Ltd., the U.K. successor to Electronic Data Systems. The court found EDS guilty of deceit, negligent misrepresentation, and breach of contract. Former EDS CRM practice Managing Director, Joe Galloway, was found to have lied to Sky in order to secure a £47.64 million contract for a CRM system that ultimately cost Sky £265 million. In a now-notorious court incident, the former SHL Systemhouse executive was found to have committed perjury in defending his mail-order M.B.A., when Sky's council secured identical credentials in minutes for his dog at trial. Sky anticipates fees and damages in the range of £200 million. (Research Note includes 468 page ruling - 1,280 words) . . . More

Deloitte Agrees to Acquire Property Advisory, Drivers Jonas
Monadnock Research – 27 January 2010
MR -- Deloitte says it hopes to create a new model in the real estate advisory market with the acquisition of Drivers Jonas. Founded in 1725, Drivers Jonas is the UK's oldest property advisory firm. The combined business would have approximately 700 partners and professionals and annual revenues over £110m, and would serve clients as Drivers Jonas Deloitte. (805 words) . . . More

Consulting Leadership News: Accenture, Eaglepoint, Navigant, RBF, Pearl Meyer, and Huron
Monadnock Research – 27 January 2010
MR - Accenture names new General Council, Secretary, and Chief Compliance Officer; Appoints Director of Strategic Initiatives for Human Services practice. Eaglepoint Advisors names former Polaroid CEO as Partner. Navigant names Chief Innovation Officer, three Managing Directors, and three Directors in Healthcare practice; Appoints Managing Director in Disputes & Investigations practice. Pearl Meyer Partners names new Managing Director. Huron Consulting Group names nine Managing Directors in Restructuring & Turnaround, Health & Education, and Legal consulting groups. RBF Consulting names eight vice presidents. (2,670 words) . . . More

ACS Introduces New Outplacement Service Offering
Monadnock Research - 26 January 2010
MR - Affiliated Computer Services (ACS) has introduced a new line of outplacement services for transitioning employees. ACS Transition Services utilize the offerings of RiseSmart, a Silicon Valley-based provider of Web-enabled outplacement and job search services. ACS says its Human Capital Management services are provided to over four million employees and retirees in more than 80 countries in 20 languages, and include HR consulting and advisory offered through its Buck Consultants subsidiary. (540 words) . . . More

Equation Consulting Acquires Healthcare Advisors, HCCR
Monadnock Research – 25 January 2010
MR - Equation Consulting has acquired Healthcare Compliance and Consulting Resources, Inc. (HCCR). HCCR provides consulting services to physician practices and hospitals. It will operate under the Equation brand. HCCR President and CEO Cheryl Waltko will serve as the Vice President of Equation. (340 words) . . . More

Navigant Acquires Economics Consulting Firm, Empiris
Monadnock Research - 25 January 2010
MR - Navigant Consulting has acquired Empiris, LLC , a leading economics consulting firm based in Washington, D.C. Its academic and industry professionals have expertise in antitrust, auctions, class certification, communications and the Internet, consumer protection, and damages. Empiris' staff will join Navigant Economics, which was established with the 2008 acquisition of Chicago Partners. (330 words) . . . More

SRA International to Acquire Environmental Consultancy, Perrin Quarles
Monadnock Research - 25 January 2010
MR - SRA International (SRA) has signed a definitive agreement to acquire Perrin Quarles Associates (PQA), a privately held environmental consulting firm that specializes in environmental program development and implementation for air quality and climate change. PQA has approximately 100 employees and is headquartered in Charlottesville, Va. The firm works with U.S. federal, state and international environmental agencies to develop and implement air quality regulations and standards. (455 words) . . . More

PRGX Global Expands Service Offering to Include Advisory Services and Data Analytics
Monadnock Research - 21 January 2010
MR - PRGX Global (PRGX), a leading global recovery audit firm, is expanding into data analytics and advisory services. PRGX is calling the new category of combined audit, analytics, and advisory services "profit discovery," and looks to create significant additional opportunities for the firm to serve existing clients and expand into new industry areas, including healthcare and public services. PRGX was known previously as PRG-Schultz International, Inc. (555 words) . . . More

IBM Global Business Services Revenues Down 10 Percent for 2009, but Margins Up
Monadnock Research - 21 January 2010
MR - IBM's Global Technology Services revenue was down 4.9 percent in U.S. dollar terms to $37.35 billion, but GTS gross margins increased by 2.4 percent to 35 percent. Global Business Services revenues decreased by 10.1 percent to 17.65 billion, with GBS gross margins increasing by 1.5 percent to 28.2 percent. Total revenues for IBM were down by 7.6 percent from $103.63 billion to $95.76 billion. Despite the revenue declines, in services revenues in particular, IBM managed to increase net profit margins by 8.8 percent to $13.43 billion, primarily driven by its shift to higher margin products and services and execution of strict expense management. Net margins were 14 percent, up 2.1 percent over fiscal '08 levels. (300 words) . . . More

CACI Fights Back Against Critical New York Times Editorial
Monadnock Research - 21 January 2010
MR - CACI International has demanded a retraction and correction to an editorial published in the 11 January print edition of the New York Times. CACI claims that the Times editorial improperly characterized its contractors who worked in Iraq as mercenaries while commenting on a matter involving a private security group working at Abu Ghraib prison. According to the Times editorial, "The army has said contractors from firms like CACI International Inc. were involved in more than a third of the proven incidents of abuse in 2003 and 2004 in the Abu Ghraib prison." CACI says the statement is "maliciously false," and calls on the Times to "more faithfully execute its responsibility to deliver the news fairly and accurately." The editorial continues to run on-line, unchanged. (755 words) . . . More

Consulting Leadership News: CSC, SAIC, Deloitte, Satyam, Price Waterhouse, and Wipro
Monadnock Research - 21 January 2010
MR - CSC has appointed Mike Gaffney as President of the firm's North American Public Sector Civil and Health Services Group. Former Acting U.S. Surgeon General Joins SAIC as Senior Vice President for Civilian Health Operations. Deloitte appoints Chief Diversity Officer. A court in Hyderabad, India has extended the judicial remand for ten executives in the massive Satyam financial fraud. Wipro now has more than 100,000 IT services professionals, a five percent increase in over Q3/2009. (980 words) . . . More

New Study Maps a Decade of Shrinking IT Innovation
Monadnock Research - 20 January 2010
A.T. Kearney - While industry leaders overwhelmingly acknowledge the value of IT as an important strategic differentiator, investment in IT innovation misses the target more than 75 percent of the time, according to the results of a recent study from A.T. Kearney. The new study, entitled "Delivering Technology Innovations," also found that, while investments targeting innovation accounted for 30 percent of the average IT budget in 1999, it has fallen to 14 percent today. Of the companies with more than 10 percent annual growth, the number that benefited from IT innovation reached nearly 90 percent. (615 words) . . . More

Hill International Acquires TRS Consultants
Monadnock Research - 17 January 2009
MR - Hill International has acquired TRS Consultants, a firm that provides civil engineering, program management, construction management, and information technology services primarily to clients in transportation and infrastructure development. San Ramon, California-based TRS had approximately 40 employees and primarily served clients in the Western U.S. (330 words) . . . More

Companies Take Steps to Prepare for New Executive Compensation Regulations
Equilar - 7 January 2010
MR - An analysis of 1250 S&P 1500 companies found that 235 disclosed the phrase 'excessive risk' in their compensation discussion and analysis (CD&A) for 2009, compared to only two companies in 2008, according to a report from Equilar. Effective February 2010, most companies that are required to report to the U.S. SEC will need to increase disclosure of information about their consultant relationships. In a study of consultant relationship transparency under the old regulations, only around 3 percent of companies disclosed any fee information. (525 words) . . . More


Strategic Diversification of Mid-Market Companies the Top Priority for Engaging Consultants and Advisors
Clemente Comm. (VII N55) - 9 December 2009
Clemente - Forty-five percent of U.S. middle-market companies say the process of "strategic diversification" is a main driver for retaining consultants and other professional services firms, according to the findings of a recent study by Clemente Communications. More than 36 percent rank complications in R&D/new product development as a primary concern, and nearly 33 percent voice fear about delays in new product launches. More than 72 percent of client organizations plan to evaluate three or more firms before making an engagement decision (455 words). Purchase 80 page report here: http://www.monadnockresearch.net/products/item34.cfm . . . More

Consulting Category Management 2009: Trends & Best Practices
Monadnock Research (V2 N52) - 16 November 2009
Monadnock Research conducted a number of interviews with consulting category management executives at leading organizations during 2009. This 60 page report provides details on the trends, best practices, and strategic priorities at 7 organizations with leading consulting category management practices. The report also provides details on the Monadnock Research Value Leadership Framework for consulting category management. Purchase report here: http://www.monadnockresearch.net/products/item32.cfm . . . More

US Public Services: 2010 Large Firm Consulting Rates
Monadnock Research (V2 N49) - 6 November 2009
The US General Services Administration (GSA) is the world's largest consulting services procurement organization. This 500 page report provides consulting rate details for all professional levels and consulting categories for more that 125 of the largest providers of management and IT consulting services to U.S. Federal, State, and Local government clients. Purchase report: http://www.monadnockresearch.net/products/item30.cfm . . . More

Insurance & Financial Services: Consulting Services Procurement Profile
Monadnock Research (V2, N42) - 21 August 2009
Monadnock Research (MR) recently interviewed the Vice President of Global Procurement, the Director of Professional Services, and the Consulting Category Lead of a Fortune 100 international provider of insurance and financial services to discuss their perspectives on the sourcing and procurement of consulting services. Based in the US, these individuals have responsibility for global management consulting services spend. . . . More

Consulting Trends, Stats, and Insights: IBM
Monadnock Research (VII N39) - 25 July 2009
IBM's consulting revenues were hit hard in its most recent fiscal quarter. While profitability has increased, those increases have been driven largely by expense reductions as a result of changes in IBM's global delivery model; and the company has no plan to pass those savings along to clients in reduced fees. This Research Note explores the impact of IBM's strategic transformation and shifts in consulting resources on the company's ability to deliver on its promise to provide higher quality services to clients, while simultaneously providing higher margins to investors. Our Note offers perspective on IBM's Q2-2009 financial results for services, along with recommendations on what clients should do to assess the ongoing transformation at IBM and potential impacts on strategic sourcing initiatives for consulting, IT services, and outsourcing. . . . More

Financial Services II: Consulting Services Procurement Profile
Monadnock Research (V2, N37) - 10 July 2009
Monadnock Research (MR) recently interviewed the Vice President of Global Strategic Sourcing at one of the largest providers of financial services globally, where we discussed their consulting services sourcing and procurement practices. This client organization White Paper summary offers perspective on current trends; analysis of competitive bids; consulting category management; contracting strategies and getting more value from engagements; demand management; vendor rationalization; firm performance management; consulting spend analysis and analytics; common errors made by sourcing professionals; procurement challenges; reigning-in maverick spend; changes in the way firms market services; procurement group structure; and internal consulting organization. (subscription required) . . . More

Pharmaceuticals and Biomedicine: Consulting Services Procurement Profile Summary
Monadnock Research (V2, N34) - 19 June 2009
Monadnock Research recently interviewed the senior director responsible for sourcing and procurement of consulting and professional services at one of the world's largest biomedical and pharmaceutical companies. The interview provides perspective on the company's current demand for consulting services globally, discounting, services spending, practice area trends, maverick spend, contracting best practices, firm compensation schemes, demand management, organization structure, value objectives, consulting alternatives, challenges, and internal category management strategy, maturity and best practices. (subscription required) . . . More

Consumer Goods: Consulting Services Procurement Profile Summary
Monadnock Research (V2 N29) - 5 June 2009
Monadnock Research (MR) recently interviewed the Sourcing and Procurement Manager for Consulting Services at a Fortune 500 multinational consumer goods company, a leader in virtually every category it serves. The interview provides perspective on the company's current demand for consulting services globally, practice area trends, contracting best practices, firm compensation arrangements, services spending, organization structure, engagement value objectives, consulting alternatives, sourcing and procurement challenges, and internal category management strategy, maturity and practices. (subscription required) . . . More

Financial Services: Consulting Services Procurement Profile Summary
Monadnock Research (V2N26) - 22 May 2009
Monadnock Research (MR) recently interviewed the Global Head of Category Management for one of the world's largest financial institutions, currently operating in more than 170 countries globally. This Research Note provides a summary of that interview, and provides perspective on the company's current worldwide demand for consulting services, practice area trends, contracting best practices, firm compensation arrangements, services spending, organization structure, engagement value objectives, consulting alternatives, sourcing and procurement challenges, and internal category management strategy, maturity and practices. (subscription required) . . . More

High Technology: Consulting Services Procurement Profile Summary
Monadnock Research (V2N24) - 15 May 2009
Monadnock Research (MR) interviewed the category leader for management and IT consulting services at one of the world's largest software companies in March 2009 to discuss procurement of consulting services at this software giant that controls more than $1 billion in annual consulting spending. This Research Note provides a summary of the white paper, and covers trends in demand for consulting services internally, consulting project value, alternatives to consultants, consulting agreements, consulting category management challenges, changes in consulting services sales techniques, emerging service opportunities, and procurement organization structure. (subscription required) . . . More

Communications: Consulting Services Procurement Profile Summary
Monadnock Research (V2N23) - 8 May 2009
This Research Note provides a summary of a Monadnock Research white paper on Alcatel-Lucent's consulting category management practices. Alcatel-Lucent is a $22 billion Paris-based provider of communication technologies, applications, and services, with approximately 78,000 employees globally. Topics that are covered include trends in consulting services demand, category management practices and maturity, project value objectives and policies, consulting alternatives, contracting terms, category management challenges and opportunities, fee and compensation scheme trends, high demand service areas, and global procurement group structure and organization. (subscription required) . . . More
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