The Monadnock Research Member Network is a community of professionals at the world's largest organizations that are responsible for engaging management and IT consultants and advisory services firms. Community members include consulting procurement category managers, CPO's, internal consultants, project leaders, firm executive contacts, and engagement decision makers. Our mission is to ensure that our members are well informed about consulting industry trends and developments, and that they have the information and resources necessary to maximize value from engagements and strategic firm relationships. Clients responsible for over 40 percent of global management consulting. IT consulting, and advisory services spending read our Consulting Industry NewsWatch weekly!
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Research - Publishing - Events - Advisory

U.S. Bonus Payments for 2010 Remain Strong; Salary Levels to Increase Slightly
Buck Consultants - 10 March 2010
Buck - The majority of U.S. employers report their bonus payments in 2010 will be similar to what they paid in 2009, according to the results of a recent survey by Buck Consultants. Buck's survey found that pay increases for 2010 will average 2.2 percent, which exceeds 2009 levels but is slightly less than the 2010 projections made by companies in a July 2009 Buck study. One-third report making changes to the way they measure or reward employee performance. Thirty percent indicate they plan to use market-based salary adjustments to retain top performers. And more than 95 percent of participants have no plans to expand or implement bonuses for attracting and retaining employees, despite growing worker dissatisfaction. (685 words) . . . More

2010 Global Consulting Firm Rate Study Launches - Free to Participants
Monadnock Research - 25 February 2010
Monadnock Research announces its comprehensive research program for 2010 consulting firm rates. The study will be the largest negotiated client rate study ever conducted. Participation is free and confidential. Statistical results will be aggregated and reported in a final 500+ page report that will be made available only to participants. . . . More

Hewitt Spins-Off Part of Its Executive Compensation Consulting Business as Meridian Compensation Partners
Monadnock Research (VIII N8) - 25 February 2010
MR - Hewitt Associates has divested a portion of its North American executive compensation consulting business, forming Meridian Compensation Partners LLC. Under the agreement, a number of principals and consultants will be leaving Hewitt to form Meridian. Staff departures will be staged between February and October 2010. The move addresses regulatory changes in the U.S. related to transparency and objectivity of advisory relationships, and conflicts they may pose. Hewitt and Meridian say the firm will operate as an independent executive compensation advisor. There will be no cross-ownership interest held by principals of either entity, according to Meridian sources. Hewitt says it will continue to serve board clients that are comfortable with its current controls in place to ensure independence of executive compensation advice, or where fee disclosure is not a material issue. (732 words) . . . More

Former Deloitte Consultant Settles Insider Trading Allegations
Monadnock Research (VIII N7) - 25 February 2010
MR - A former Deloitte employee benefits consultant and three co-defendants have settled SEC insider trading charges, agreeing to pay around $145,000 without admitting or denying the allegations. The case involved insider trading in securities of Crocs, YRC Worldwide, Spectralink Corporation, and SigmaTel. Crocs was a Deloitte audit client. (Includes copies of settlement documents - 300 words) . . . More

Consulting Leadership News: L.E.K., A.T. Kearney, CSC, KPMG, Deloitte, PwC, EquaTerra, and FTI Consulting
Monadnock Research - 25 February 2010
MR - L.E.K. Consulting appoints 13 new Partners across Europe, North America, and Asia Pacific. A.T. Kearney appoints Director of firm's Global Business Policy Council. CSC appoints President of Global Sales and Marketing; Vice President of Cyber Technology and Services. EquaTerra appoints Real Estate & Facilities Management Advisory practice leader. Former CFO of National Science Foundation joins Deloitte; Firm appoints new leader of the U.S. automotive practice. KPMG Appoints U.S. National Managing Partner of university relations and recruiting. PricewaterhouseCoopers appoints principal and leader of Capital Projects & Infrastructure practice. FTI Consulting appoints Senior Vice President and Chief Marketing Officer; Segment leader for FTI Technology. . . . More

Fraudulent Transfer Claims on the Rise
Navigant & the Economist (EIU) - 24 February 2010
Navigant and EIU - Signals about the pace of economic recovery continue to be mixed and there has been a dramatic uptick in the number of fraudulent transfer claims filed as a result of the financial crisis, according to the results of a new study by Navigant Consulting and the Economist Intelligence Unit (EIU). According to the findings, more than half of respondents saw an increase in fraudulent transfer cases in the past year, while only two percent saw a decrease. Lenders are increasingly being found by courts to have negotiated unfair advantages in their dealings with distressed borrowers over the interests of other parties. (465 words) . . . More

IBM to Revamp U.S. General Services Administration's Acquisition and Procurement System
Monadnock Research - 18 February 2010
MR - The U.S. General Services Administration (GSA) has awarded IBM a services contract to modernize the system that federal agencies and their suppliers use to source equipment, supplies, information technology (IT), and telecom services. The award has a contract value of $74.4 million over eight-years. Northrop Grumman, Vertex Information and Computer Consulting Services, and Collins Consulting will work with IBM on the project. (300 words) . . . More

Global Business Leaders Should Prepare for Slow Growth Economic Era
Boston Consulting Group - 18 February 2010
BCG - The Boston Consulting Group has published a diagnosis of the global economic crisis and an analysis of what companies and business leaders need to do to succeed in the emerging slow-growth business environment. The new book from BCG authors and Senior Partners David Rhodes and Daniel Stelter is entitled Accelerating Out of the Great Recession: How to Win in a Slow-Growth Economy (McGraw-Hill, Feb-2010). Rhodes and Stelter say that companies face ongoing long-term challenges brought on by global trade imbalances, unstable financial institutions, and overleveraged consumers that can no longer drive economic growth. They note that that U.S. consumers generate nearly 19 percent of global GDP, and lost U.S. demand cannot be easily replaced. A 32 percent increase in private consumption in China, for example, would be required to offset a 5 percent reduction in U.S. consumer spending. (1,955 words) . . . More

Deloitte Acquires Australian Analytics Firm, Pathfinder Solutions
Monadnock Research - 17 February 2010
MR - Deloitte has expanded its analytics group with the acquisition of marketing and business insights boutique firm Pathfinder Solutions. A team of 15 from Pathfinder will join Deloitte. The integration will increase Deloitte's Analytics and Information Management practices, the largest in Australia, from an existing national group to 170 professionals. Deloitte says the acquisition allows it to offer a full suite of data analytic, information management and consulting services in the areas of strategy, operational improvement, human capital, forensics, and technology. . . . More

Brazilian Advisory, RiskControl, Acquired by Accenture
Monadnock Research - 13 February 2010
MR - Accenture has acquired RiskControl, a privately held risk consultancy based in Rio de Janeiro. Accenture sees the acquisition as a complementary expansion of its risk service offering to Brazilian clients. The deal includes the transfer of RiskControl's staff and service offerings as well as its software platform, RiskControl. The application helps companies manage, monitor, and evaluate business risks, primarily market risks facing financial institutions. RiskControl will report operationally into Accenture's New Risk Management service line. (465 words) . . . More

KPMG on 2010 Global Consulting Market, with Monadnock Research Perspective
Monadnock Research (VIII N6) - 12 February 2010
MR - Aidan Brennan of KPMG Advisory offers his views on the state of the global consulting marketplace in 2010, including his insights on the emerging dominant position of the Big 4 and, historically, what brought us to this point. Monadnock Research offers its perspective on Brennan's key points, and why the Big 4 should carefully consider their expansion plans. (2,045 words) . . . More

Accenture Launches Risk Management Consulting Service Line
Monadnock Research - 11 February 2010
MR - Accenture has launched a global Risk Management consulting service line to help companies better identify, manage, and mitigate risks and make greater strategic use of risk data and information to support decision-making. A 2009 survey of 260 corporate executives by Accenture highlights the growing importance of risk management. Among the specific issues clients identify with risk management programs are: ineffective risk integration; return and capital issues in decision-making; misalignment of strategy and risk appetite; shortcomings in corporate risk culture; inadequate availability of timely risk information; lack of integration and aggregation across risk types; and mis-assignment of risk responsibilities. (565 words) . . . More

Ketchum Launches New Change Management Advisory, Ketchum Pleon Change
Monadnock Research - 11 February 2010
MR - Ketchum has launched a change management consultancy, Ketchum Pleon Change (KPC), which will be led by David Rockland, CEO, and Ralf Langen, President. The new firm combines Pleon's Change & Transformation practice and Ketchum's Stromberg Consulting unit, and will service clients globally from offices in Atlanta, Chicago, New York, London and Munich. This comes six months after Ketchum and Pleon announced their agreement to merge. The firm now operates as Ketchum globally and as Ketchum Pleon in Europe. (715 words) . . . More

Consulting Leadership News: Deloitte, Convergys, GSA, Conseo, Hay Group, Wipro, Roland Berger, Unisys, and PwC
Monadnock Research - 10 February 2010
MR - Deloitte appoints U.S. real estate practice leader, and Vice Chairman. Convergys names Circumference Group principal as President and CEO. U.S. Senate confirms new General Services Administration leader after delay of nearly ten months. Conseo Consulting appoints Bain co-founder as Senior Advisor and advisory board member. PricewaterhouseCoopers appoints former Microsoft U.K. Chief Security Advisor as director in firm's U.S. Forensics Technology Solutions practice. Hay Group appoints former CEO of Sullivan Cotter as Healthcare Practice National Director of Business Development. Unisys names President of Technology, Consulting, and Integration Solutions business. Wipro Technologies appoints Vice President of Government Relations. (1500 words). . . . More

Kantar Retail Forms Retail Insights and Consulting Business
Monadnock Research - 10 February 2010
MR - Cannondale Associates, Glendinning Management Consultants, Management Ventures, and Retail Forward have combined operations to form Kantar Retail. Kantar, a WPP company, will focus the four niche firms on transformational insights, strategic consulting, and capability-building for global retail marketplace (855 words) . . . More


2010 Global Consulting Firm Rate Study Launches - Free to Participants
Monadnock Research - 25 February 2010
Monadnock Research announces its comprehensive research program for 2010 consulting firm rates. The study will be the largest negotiated client rate study ever conducted. Participation is free and confidential. Statistical results will be aggregated and reported in a final 500+ page report that will be made available only to participants. . . . More

Strategic Diversification of Mid-Market Companies the Top Priority for Engaging Consultants and Advisors
Clemente Comm. (VII N55) - 9 December 2009
Clemente - Forty-five percent of U.S. middle-market companies say the process of "strategic diversification" is a main driver for retaining consultants and other professional services firms, according to the findings of a recent study by Clemente Communications. More than 36 percent rank complications in R&D/new product development as a primary concern, and nearly 33 percent voice fear about delays in new product launches. More than 72 percent of client organizations plan to evaluate three or more firms before making an engagement decision (455 words). Purchase 80 page report here: http://www.monadnockresearch.net/products/item34.cfm . . . More

Consulting Category Management 2009: Trends & Best Practices
Monadnock Research (VII N52) - 16 November 2009
Monadnock Research conducted a number of interviews with consulting category management executives at leading organizations during 2009. This 60 page report provides details on the trends, best practices, and strategic priorities at 7 organizations with leading consulting category management practices. The report also provides details on the Monadnock Research Value Leadership Framework for consulting category management. Purchase report here: http://www.monadnockresearch.net/products/item32.cfm . . . More

US Public Services: 2010 Large Firm Consulting Rates
Monadnock Research (V2 N49) - 6 November 2009
The US General Services Administration (GSA) is the world's largest consulting services procurement organization. This 500 page report provides consulting rate details for all professional levels and consulting categories for more that 125 of the largest providers of management and IT consulting services to U.S. Federal, State, and Local government clients. Purchase report: http://www.monadnockresearch.net/products/item30.cfm . . . More

Insurance & Financial Services: Consulting Services Procurement Profile
Monadnock Research (V2, N42) - 21 August 2009
Monadnock Research (MR) recently interviewed the Vice President of Global Procurement, the Director of Professional Services, and the Consulting Category Lead of a Fortune 100 international provider of insurance and financial services to discuss their perspectives on the sourcing and procurement of consulting services. Based in the US, these individuals have responsibility for global management consulting services spend. . . . More

Consulting Trends, Stats, and Insights: IBM
Monadnock Research (VII N39) - 25 July 2009
IBM's consulting revenues were hit hard in its most recent fiscal quarter. While profitability has increased, those increases have been driven largely by expense reductions as a result of changes in IBM's global delivery model; and the company has no plan to pass those savings along to clients in reduced fees. This Research Note explores the impact of IBM's strategic transformation and shifts in consulting resources on the company's ability to deliver on its promise to provide higher quality services to clients, while simultaneously providing higher margins to investors. Our Note offers perspective on IBM's Q2-2009 financial results for services, along with recommendations on what clients should do to assess the ongoing transformation at IBM and potential impacts on strategic sourcing initiatives for consulting, IT services, and outsourcing. . . . More

Financial Services II: Consulting Services Procurement Profile
Monadnock Research (V2, N37) - 10 July 2009
Monadnock Research (MR) recently interviewed the Vice President of Global Strategic Sourcing at one of the largest providers of financial services globally, where we discussed their consulting services sourcing and procurement practices. This client organization White Paper summary offers perspective on current trends; analysis of competitive bids; consulting category management; contracting strategies and getting more value from engagements; demand management; vendor rationalization; firm performance management; consulting spend analysis and analytics; common errors made by sourcing professionals; procurement challenges; reigning-in maverick spend; changes in the way firms market services; procurement group structure; and internal consulting organization. (subscription required) . . . More

Pharmaceuticals and Biomedicine: Consulting Services Procurement Profile Summary
Monadnock Research (V2, N34) - 19 June 2009
Monadnock Research recently interviewed the senior director responsible for sourcing and procurement of consulting and professional services at one of the world's largest biomedical and pharmaceutical companies. The interview provides perspective on the company's current demand for consulting services globally, discounting, services spending, practice area trends, maverick spend, contracting best practices, firm compensation schemes, demand management, organization structure, value objectives, consulting alternatives, challenges, and internal category management strategy, maturity and best practices. (subscription required) . . . More

Consumer Goods: Consulting Services Procurement Profile Summary
Monadnock Research (V2 N29) - 5 June 2009
Monadnock Research (MR) recently interviewed the Sourcing and Procurement Manager for Consulting Services at a Fortune 500 multinational consumer goods company, a leader in virtually every category it serves. The interview provides perspective on the company's current demand for consulting services globally, practice area trends, contracting best practices, firm compensation arrangements, services spending, organization structure, engagement value objectives, consulting alternatives, sourcing and procurement challenges, and internal category management strategy, maturity and practices. (subscription required) . . . More

Financial Services: Consulting Services Procurement Profile Summary
Monadnock Research (V2N26) - 22 May 2009
Monadnock Research (MR) recently interviewed the Global Head of Category Management for one of the world's largest financial institutions, currently operating in more than 170 countries globally. This Research Note provides a summary of that interview, and provides perspective on the company's current worldwide demand for consulting services, practice area trends, contracting best practices, firm compensation arrangements, services spending, organization structure, engagement value objectives, consulting alternatives, sourcing and procurement challenges, and internal category management strategy, maturity and practices. (subscription required) . . . More

High Technology: Consulting Services Procurement Profile Summary
Monadnock Research (V2N24) - 15 May 2009
Monadnock Research (MR) interviewed the category leader for management and IT consulting services at one of the world's largest software companies in March 2009 to discuss procurement of consulting services at this software giant that controls more than $1 billion in annual consulting spending. This Research Note provides a summary of the white paper, and covers trends in demand for consulting services internally, consulting project value, alternatives to consultants, consulting agreements, consulting category management challenges, changes in consulting services sales techniques, emerging service opportunities, and procurement organization structure. (subscription required) . . . More

Communications: Consulting Services Procurement Profile Summary
Monadnock Research (V2N23) - 8 May 2009
This Research Note provides a summary of a Monadnock Research white paper on Alcatel-Lucent's consulting category management practices. Alcatel-Lucent is a $22 billion Paris-based provider of communication technologies, applications, and services, with approximately 78,000 employees globally. Topics that are covered include trends in consulting services demand, category management practices and maturity, project value objectives and policies, consulting alternatives, contracting terms, category management challenges and opportunities, fee and compensation scheme trends, high demand service areas, and global procurement group structure and organization. (subscription required) . . . More
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