The Monadnock Research Member Network is a community of professionals at the world's largest organizations that are responsible for engaging management and IT consultants and advisory services firms. Community members include consulting procurement category managers, CPO's, internal consultants, project leaders, firm executive contacts, and engagement decision makers. Our mission is to ensure that our members are well informed about consulting industry trends and developments, and that they have the information and resources necessary to maximize value from engagements and strategic firm relationships. Clients responsible for over 40 percent of global management consulting. IT consulting, and advisory services spending read our Consulting Industry NewsWatch weekly!
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HP $55 Million Settlement with U.S. DoJ for Alleged Procurement Process Violations Highlights Stiff Penalty for Denial of Allegations
Monadnock Research (VIII N39) - 3 September 2010
MR - The U.S. Department of Justice (DoJ) has reached an agreement with Hewlett-Packard where HP will pay $55 million to settle allegations that it defrauded the General Services Administration (GSA) and other federal agencies. Previous guidance by HP estimated the amount at $47 million. HP has denied that it violated any laws in its settlement. The agreement, and the recent $87.5 million settlement involving EMC in an associated case, highlights the stiff penalty the DoJ is imposing on firms when they deny their failure to comply with Federal procurement guidelines for products and services. Research Note includes: HP settlement details; Summary of allegations and settlements involving numerous other consulting firms in associated litigation; Copies of civil complaints, related documents, and results of government study on whistle-blower lawsuits. (1,515 words) . . . More

Capgemini to Purchase 55 Percent of Brazil's CPM Braxis for €233 Million
Monadnock Research (VIII N38) - 2 September 2010
MR - Capgemini has reached an agreement with the shareholders of Brazil's CPM Braxis to acquire a 55 percent interest in the consulting and IT services firm for 517million BRL (€233 million). Capgemini also has an option to buy the remaining 45 percent within 5 years. CPM Braxis is the largest Brazil-based IT services firm, serving more than 200 major domestic and international clients, with a concentration in financial services, telecom, manufacturing, and utilities. The deal will allow Capgemini to expand its presence in Brazil to around 6,200 from approximately 700 today. (1,055 words) . . . More

CSC Completes Acquisition of Bass & Company
Monadnock Research - 30 August 2010
MR - Computer Sciences Corp. (CSC) has closed the acquisition of Bass & Company, a privately-owned strategy and operations consulting firm providing services to clients in electric, gas, and water utilities. CSC says the acquisition will help it better serve global utility clients and supports its strategic industry growth plan to expand the firm's relationships with clients in chemicals, energy, and natural resources. Bass had clients in the U.S. and Europe, allowing CSC to expand its relationships in these sectors globally. Mike Bassignani, will lead CSC's Global Utilities Division, reporting to Bob Welch, president of CSC's Chemical, Energy, and Natural Resources Group. (230 words) . . . More

Marin County Push to Replace Problematic SAP Implementation May be Premature
Monadnock Research (VIII N37) - 27 August 2010
MR - California's county of Marin has completed a study that recommends the County cut its losses on what it views as a failed SAP implementation, and to pursue "New ERP System" options. But Marin may want to step back and take a closer look at the findings of the report it is using to support that conclusion. An 11 page document published by Marin's Information Systems and Technology group, including findings from independent consultancy Phoenix Business Consulting, concludes that any of the options that involve keeping SAP would be more costly than throwing it out and starting over. Analysis of those findings, however, appears to offer clues into apparent unrealistic expectations similar to what got Marin into its current predicament. This is the same system at the center of a dispute that resulted in a $30 million civil fraud action filed by Marin County against Deloitte Consulting in June. Research Note includes analysis of report findings and report PDF. (1,795 words) . . . More

Deloitte UK Fiscal 2010 Consulting Revenues Down 4 Percent to £459 million
Monadnock Research - 26 August 2010
MR - Deloitte's U.K. business has reported revenues of £1,953 million for the year ended 31 May 2010, down just under 1 percent, or £16 million below fiscal 2009 levels. Profits were £590 million and £873,000 per partner. Consulting segment revenues were £459 million, down by 4 percent. The impact of the recession was felt most in the fist part of Deloitte's fiscal year. The second half showed improved results, especially in financial services. The manufacturing sector also showed strong growth, and there were significant new engagements in technology and media. Enterprise cost reduction was the leading service area across all industries, showing that clients remain fixated on the cost side of the business. Risk and regulatory consulting were strong, especially services associated with Solvency II legislation. Deloitte expects growth across most industry areas in fiscal 2011, but anticipates challenges in government and public services. (588 words) . . . More

Consulting Client Insights: Vault Top 50 Consulting Firms
Monadnock Research (VIII N36) - 24 August 2010
Vault has just published its latest list of the top consulting firms, the "Vault 2011 Consulting 50." This year's ranking is not based strictly on the "prestige" factor, which is a ranking of perceptions by consultants of firms other than the one they work for. That listing is still published, but as a separate ranking. Vault's overall 2011 ranking weighs culture, work/life balance; compensation; prestige; business outlook; and transparency. While the Vault rankings might help firms with their college recruiting efforts, the utility for clients is limited. But taking a contrarian view provides some interesting perspective. This Research Note offers insights into what clients can learn from these rankings, and why high scores in some categories aren't necessarily good for your business or your project. The top 10 firms for the current ranking are: (1) Bain, (2) BCG, (3) McKinsey, (4) Analysis, (5) Cambridge Group, (6) Deloitte, (7) Oliver Wyman, (8) A.T. Kearney, (9) Triage, and (10) Conseo. (2,210 words) . . . More

Diamond to be Acquired by PricewaterhouseCoopers for $378 Million
Monadnock Research (VIII N35) - 24 August 2010
MR - PricewaterhouseCoopers LLP has entered into a definitive merger agreement where it will acquire all of the outstanding shares of Diamond Management & Technology Consultants for $12.50 per share in an all-cash deal. The transaction represents a premium of 31 percent to Diamond's closing share price of $9.54 on 23 August, valuing Diamond at around $378 million. The acquisition is expected to be completed in the fourth quarter, pending shareholder approval and anti-trust clearances. The deal has already been approved by the boards of both firms. Diamond will be absorbed within PwC's Advisory group following the acquisition. (Research Note includes acquisition details; Diamond client industries, service areas, and geographical focus; staffing and operational metrics; transaction risks and motivation; PwC/Diamond Merger Agreement; and MR consulting client perspective. 1 chart. 1,600 words) . . . More

URS Settles Minneapolis Bridge Collapse Litigation
Monadnock Research (VIII N34) - 23 August 2010
MR - Survivors and those who lost loved ones when the Minneapolis I-35W bridge collapsed have settled their cases against URS Corp., a multinational engineering services firm. URS says the entire $52.4 million settlement will be paid by its insurance carriers. The families sued URS asserting negligence when it failed to properly evaluate the bridge's structural integrity after being hired by the State of Minnesota to provide engineering services. The settlement includes a provision that URS will contribute $1.5 million toward the construction of a memorial honoring those who died. According to the Associated Press, the settlement calls for $48.6 million of the funds to go to victims. Robins, Kaplan, Miller & Ciresi (RKMC) led a team of 17 law firms in Minnesota representing 103 clients. RKMC says that more than 130 of its attorneys and staff contributed over 20,000 hours pro bono in the last 3 years on related cases, making it the largest pro bono effort in the firm's history. (Research Note includes copies of 3 original complaints and exhibits; 1,200 words) . . . More

UK's Independent Offers Scathing Editorial on Management Consulting Practices
Monadnock Research (VIII N33) - 20 August 2010
MR - Johann Hari has offered a scathing report of management consulting in an opinion piece in the UK's Independent entitled, "The management consultancy scam." We cite it here to offer a heads-up to readers that might find themselves fielding questions about the assertions proffered by Hari as notorious norms, and not isolated examples of dubious firm practices. The Hari piece quotes "Ripoff" author David Craig and "Management Myth" author Matthew Stewart. The article also refers to Craig's recommendation that clients should tie fees to outcomes. MR's perspective reiterates highlights of our past recommendations and what to look out for with performance-based alternative fee structures, and how to structure those agreements. (440 words) . . . More

Apple Global Supply Manager and Accomplice Indicted in Alleged $2.5 Million International Kickback Scheme Involving Six Suppliers
Monadnock Research (VIII N32) - 19 August 2010
MR - Paul Shin Devine, a California-based Apple Computer Global Supply Manager, and Andrew Ang of Singapore, were charged in a 23 count indictment that alleges the two orchestrated a procurement kickback scheme. Devine worked on the side as a consultant, most recently through his consultancy CPK Engineering, selling trade secrets and favorable treatment to prospective Apple suppliers. One of Devine's alleged clients, Cresyn Co. of South Korea, claims that it was under the impression its consulting agreement was directly with Apple. Devine, who is facing wire fraud and conspiracy charges and lives in Sunnyvale, Calif., was arrested and made his initial appearance in U.S. Federal Court on 13 August. In addition to wire fraud and conspiracy, the grand jury charged Devine with money laundering and engaging in monetary transactions with criminally-derived property. The alleged kickback scheme dated back to February 2007 or before, through August 2010. The charges hold stiff penalties for Devine, which could be up to 430 years in prison, $6.75 million in fines, and additional restitution and damages realized by Apple. (Research Note includes copy of complaint. 710 words) . . . More

Consulting Leadership News: Bain, CSC, Lodestone, Trianz, Navigant, and Mercer
Monadnock Research - 19 August 2010
MR - Bain Partner joins South Africa leadership team. CSC appoints President of Business Development for North American Public Sector practice. Lodestone names Partner to lead new Paris office. Trianz appoints Vice President of Management Consulting. Navigant Appoints Two Managing Directors and Two Directors in Energy Practice. Mercer appoints principal and new team to launch new UK investment consulting business; Leader of new Edinburgh-based Financial Strategy Group. (1,435 words) . . . More

FTI Completes Transaction Acquiring FS Asia Advisory
Monadnock Research - 19 August 2010
MR - FTI Consulting has completed its acquisition of FS Asia Advisory Limited of Hong Kong. FTI says the acquisition is intended to significantly expand its presence and breadth of capabilities in Asia. FS Asia Advisory ("FS") was founded in 1985 and has operations in Hong Kong, Shanghai, Singapore and Manila, providing services in the areas of corporate finance, restructuring and turnaround, corporate advisory, and corporate recovery services. (485 words) . . . More

Hewitt to Acquire EnnisKnupp; Sets Meeting Date for Vote on Aon Merger
Monadnock Research - 14 August 2010
MR - Hewitt Associates has entered into an agreement to acquire EnnisKnupp, a leading provider of investment advisory services to large institutional investors. The deal will more than double Hewitt's existing investment consulting clients and supports its global expansion plans. EnnisKnupp provides a range of investment consulting services to corporations, public funds, endowments, foundations, non-for-profits, and Taft-Hartley plans. Hewitt stockholders of record at the close of business on 16 August 2010 are entitled to vote on Hewitt's proposed acquisition by Aon at a special meeting now scheduled for 20 September 2010 at Hewitt's corporate offices in Lincolnshire, Illinois. (800 words) . . . More

U.S. Feds Demand Qualified Transparency for Consultancy Executive Compensation
Monadnock Research - 14 August 2010
MR - The U.S. Civilian Agency Acquisition Council and the Defense Acquisition Regulations Council have issued an interim rule amending a federal regulation mandating the U.S. Office of Management and Budget (OMB) to establish a free, public, website containing full disclosure of all Federal contract award information. The rule requires contractors to report executive compensation and first-tier subcontractor awards on contracts expected to be $25,000 or more, except classified contracts, and contracts with individuals. (275 words) . . . More

Unprecedented Public Sector Deficits Demand New Approach to Government Finances in Major Economies
KPMG and Oxford Economics - 14 August 2010
KPMG and Oxford Economics - A rethink of the way that governments operate, combined with tough cuts to public budgets, is critical if Western industrialized economies are to reduce the major public sector deficits they have incurred in dealing with the recession, a new study from KPMG International and Oxford Economics has found. The KPMG/Oxford Economics study found that maintaining status quo, with current government fiscal policies left unchanged, G7 deficits could reach as much as 200 percent of GDP over the next 10 years and over 300 percent in Japan. (1,165 words) . . . More

Ernst & Young Launches Capital Advisory Affiliate
Monadnock Research - 13 August 2010
MR - Ernst & Young LLP has launched an affiliate, Ernst & Young Capital Advisors, LLC (EYCA), a newly formed broker-dealer. EYCA joins the global network of Ernst & Young firms, offering a broad range of transaction and capital advisory services, including capital structure advisory, capital raising, restructuring, and special situations finance to middle market and larger corporate clients as well as creditors and other investors. Several members of the team join E&Y from Bank of America Merrill Lynch. (513 words) . . . More

Computer Associates Buys Virtualization and Cloud Consultancy, 4Base
Monadnock Research - 12 August 2010
MR - CA Technologies has acquired privately-held 4Base Technology, a virtualization and cloud infrastructure consulting firm. Terms of the transaction were not disclosed. According to CA, 4Base will become its Virtualization and Cloud Strategy practice within CA Services. (400 words) . . . More

KPMG Acquires Performance Management and Business Intelligence Consultancy, Analitica
Monadnock Research - 12 August 2010
MR - KPMG's Performance and Technology (P&T) Advisory group has acquired Analitica, a leading Business Intelligence (BI) and Enterprise Performance Management (EPM) consulting firm. The company will be absorbed into KPMG BI practice within its P&T group. The acquisition enhances KPMG's expanding advisory arm, while accelerating the company's goal to become a major player in Hyperion Planning implementation, where Analitica's has particular expertise. (310 words) . . . More

British Gas Key Issues Upheld On Accenture Appeal
Monadnock Research (VIII N31)- 10 August 2010
MR - GB Gas Holdings Limited (Centrica) received favorable rulings on 7 of 8 preliminary issues on appeal by Accenture from lower U.K. Commercial Court rulings on contractual language interpretations and issues to be heard at trial. The appeals court also found that nothing much was likely to turn on the difference between its interpretation and that of the lower court on the issue found in favor of Accenture. The net affect of the contract language interpretations upheld is that material defects could combine to create a "Fundamental Defect" that would trigger greater Accenture liability, if proven. The case is scheduled to begin on 3 October 2011. Centrica filed its £182m lawsuit on a problematic SAP implementation in May 2008. Research Note includes case background and analysis of issue not upheld on appeal, and court decisions. (930 words) . . . More

Tetra Tech Acquires EBA Engineering Consultants
Monadnock Research - 9 August 2010
MR - Tetra Tech has acquired EBA Engineering Consultants, Ltd. (EBA), a privately held scientific and engineering services firm with more than 600 employees and 10 offices located in northwestern Canada, bringing Tetra Tech's Canadian workforce to about 1,800. The firm provides services in the areas of natural science, engineering, and arctic engineering to the mining, energy, and related infrastructure sectors. This is Tetra Tech's second major acquisition in Canada, following the purchase of Wardrop Engineering in 2009. EBA will join Tetra Tech's Environmental Consulting Services practice, and will operate as a wholly owned subsidiary. (315 words) . . . More


Maverick Spend: Strategies for Controlling Unauthorized Consulting Expenditures
Monadnock Research (VIII N24) - 1 July 2010
MR (VIII N24) - Capturing and managing by-pass spending ("maverick spend") on consulting services is a significant challenge for most global sourcing and procurement organizations. But controlling spend in other procurement categories is generally met with much less resistance. Complexity of this service area combines with a dynamic participant marketplace, and the political influence of decision stakeholders, to set consulting apart from other procurement areas. Understanding the consulting category and its many facets and history is crucial to building an effective program to minimize maverick spend on services. This Research Note presents our perspectives and observations on best practices, and our findings from a recent Monadnock Research study on the practices of twelve organizations representing an estimated $7.6 billion in spending on consulting services annually. (5 Charts, 4,425 words) Link to purchase White Paper for non-subscribers: http://www.monadnockresearch.net/products/item37.cfm . . . More

2010 Consulting Services Sourcing & Procurement Trends: Top 18 Strategic Priorities
Monadnock Research (VIII N14) - 23 April 2010
MR - Recent MR research has identified 18 strategic priorities of consulting services sourcing and procurement organizations. Our "Consulting Category Management 2009: Trends and Best Practices" report profiles what 7 leading organizations have done in these areas to better leverage spending on consulting services and to maximize value from strategic firm relationships. This Research Note lists those priorities and sets the stage for an upcoming in-depth series of research studies on the practices of consulting services sourcing and procurement organizations within each of these 18 strategic areas. The first in the series will be a study into reigning in consulting "maverick / bypass spend." Study participants will receive a PDF containing full detail on study results. The survey will take just 15 minutes to complete, and we encourage category managers and other procurement executives familiar with the category to participate. This study is open to participants now. Paste the link inside the parentheses into your browser and select, to be directed to the Monadnock Research Web site for participation details: (http://survey.monadnockresearch.com/limesurvey/index.php?sid=95611<=en) . . . More

2010 Large Firm US Public Sector IT Consulting Services Rates Increase by Nearly 3 Percent
Monadnock Research (VIII N12) - 19 March 2010
Rates for IT consulting services provided by the largest firms to US public service organizations in 2010 increased by just under 3 percent over 2009 levels. The mean hourly rate for services across all categories for the 100+ firms surveyed was a little more than $170. This Research Note is the second in our series of rates by practice area and summarizes our analysis of fees under the U.S. GSA's Schedule 70, Sections 135-51, IT Professional Services (ITPS). It also analyzes the consolidated hourly rates of each firm across Monadnock Research's 8 labor rate categories, for the largest of the 3,650 firms providing services in the ITPS category. (1,633 words, 5 Charts) . . . More

2010 US Public Sector Business Consulting Services Rates Increase by 3.5 Percent
Monadnock Research (VIII N10) - 12 March 2010
Rates for business consulting services provided to US public service organizations in 2010 increased by 3.5 percent over 2009 levels. The mean hourly rate for services across all categories was a little under $200. But less than one-fifth of business consulting services firms included executive-level positions in their negotiated rate schedules. This Research Note summarizes our analysis of rates for the business consulting services category under the US GSA's Schedule 874, Mission Oriented Business Integrated Services (MOBIS). It also analyzes the consolidated hourly rates of each firm within MR's 8 labor rate categories, including details on the categories themselves, for the top 5 percent of the 2,000 firms providing related services. Over the next eight weeks we will publish our analysis of rates for financial and business advisory services, human resources and administrative services, advertising and integrated marketing services, and information technology professional services. (1,850 words, 4 Charts) . . . More

2010 Global Consulting Firm Rate Study Launches - Free to Participants
Monadnock Research - 25 February 2010
Monadnock Research announces its comprehensive research program for 2010 consulting firm rates. The study will be the largest negotiated client rate study ever conducted. Participation is free and confidential. Statistical results will be aggregated and reported in a final series of 500+ page reports by industry that will be made available only to participants. . . . More

Consulting Category Management 2009: Trends & Best Practices
Monadnock Research (VIII N1) - 1 January 2009
Monadnock Research conducted a number of interviews with consulting category management executives at leading organizations during 2009. This 60 page report provides details on the trends, best practices, and strategic priorities at 7 organizations with leading consulting category management practices. The report also provides details on the Monadnock Research Value Leadership Framework for consulting category management. Purchase report here: http://www.monadnockresearch.net/products/item32.cfm . . . More

Strategic Diversification of Mid-Market Companies the Top Priority for Engaging Consultants and Advisors
Clemente Comm. (VII N54) - 9 December 2009
Clemente - Forty-five percent of U.S. middle-market companies say the process of "strategic diversification" is a main driver for retaining consultants and other professional services firms, according to the findings of a recent study by Clemente Communications. More than 36 percent rank complications in R&D/new product development as a primary concern, and nearly 33 percent voice fear about delays in new product launches. More than 72 percent of client organizations plan to evaluate three or more firms before making an engagement decision (455 words). Purchase 80 page report here: http://www.monadnockresearch.net/products/item34.cfm . . . More

US Public Services: 2010 Large Firm Consulting Rates
Monadnock Research (V2 N49) - 6 November 2009
The US General Services Administration (GSA) is the world's largest consulting services procurement organization. This 500 page report provides consulting rate details for all professional levels and consulting categories for more that 125 of the largest providers of management and IT consulting services to U.S. Federal, State, and Local government clients. Purchase report: http://www.monadnockresearch.net/products/item30.cfm . . . More

Consulting Services Procurement Profile: Insurance & Financial Services
Monadnock Research (V2, N42) - 21 August 2009
Monadnock Research (MR) recently interviewed the Vice President of Global Procurement, the Director of Professional Services, and the Consulting Category Lead of a Fortune 100 international provider of insurance and financial services to discuss their perspectives on the sourcing and procurement of consulting services. Based in the US, these individuals have responsibility for global management consulting services spend. . . . More

Financial Services II: Consulting Services Procurement Profile
Monadnock Research (V2, N37) - 10 July 2009
Monadnock Research (MR) recently interviewed the Vice President of Global Strategic Sourcing at one of the largest providers of financial services globally, where we discussed their consulting services sourcing and procurement practices. This client organization White Paper summary offers perspective on current trends; analysis of competitive bids; consulting category management; contracting strategies and getting more value from engagements; demand management; vendor rationalization; firm performance management; consulting spend analysis and analytics; common errors made by sourcing professionals; procurement challenges; reigning-in maverick spend; changes in the way firms market services; procurement group structure; and internal consulting organization. (subscription required) . . . More

Pharmaceuticals and Biomedicine: Consulting Services Procurement Profile Summary
Monadnock Research (V2, N34) - 19 June 2009
Monadnock Research recently interviewed the senior director responsible for sourcing and procurement of consulting and professional services at one of the world's largest biomedical and pharmaceutical companies. The interview provides perspective on the company's current demand for consulting services globally, discounting, services spending, practice area trends, maverick spend, contracting best practices, firm compensation schemes, demand management, organization structure, value objectives, consulting alternatives, challenges, and internal category management strategy, maturity and best practices. (subscription required) . . . More

Consumer Goods: Consulting Services Procurement Profile Summary
Monadnock Research (V2 N29) - 5 June 2009
Monadnock Research (MR) recently interviewed the Sourcing and Procurement Manager for Consulting Services at a Fortune 500 multinational consumer goods company, a leader in virtually every category it serves. The interview provides perspective on the company's current demand for consulting services globally, practice area trends, contracting best practices, firm compensation arrangements, services spending, organization structure, engagement value objectives, consulting alternatives, sourcing and procurement challenges, and internal category management strategy, maturity and practices. (subscription required) . . . More

Financial Services: Consulting Services Procurement Profile Summary
Monadnock Research (V2N26) - 22 May 2009
Monadnock Research (MR) recently interviewed the Global Head of Category Management for one of the world's largest financial institutions, currently operating in more than 170 countries globally. This Research Note provides a summary of that interview, and provides perspective on the company's current worldwide demand for consulting services, practice area trends, contracting best practices, firm compensation arrangements, services spending, organization structure, engagement value objectives, consulting alternatives, sourcing and procurement challenges, and internal category management strategy, maturity and practices. (subscription required) . . . More

High Technology: Consulting Services Procurement Profile Summary
Monadnock Research (V2N24) - 15 May 2009
Monadnock Research (MR) interviewed the category leader for management and IT consulting services at one of the world's largest software companies in March 2009 to discuss procurement of consulting services at this software giant that controls more than $1 billion in annual consulting spending. This Research Note provides a summary of the white paper, and covers trends in demand for consulting services internally, consulting project value, alternatives to consultants, consulting agreements, consulting category management challenges, changes in consulting services sales techniques, emerging service opportunities, and procurement organization structure. (subscription required) . . . More

Communications: Consulting Services Procurement Profile Summary
Monadnock Research (V2N23) - 8 May 2009
This Research Note provides a summary of a Monadnock Research white paper on Alcatel-Lucent's consulting category management practices. Alcatel-Lucent is a $22 billion Paris-based provider of communication technologies, applications, and services, with approximately 78,000 employees globally. Topics that are covered include trends in consulting services demand, category management practices and maturity, project value objectives and policies, consulting alternatives, contracting terms, category management challenges and opportunities, fee and compensation scheme trends, high demand service areas, and global procurement group structure and organization. (subscription required) . . . More
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